Data Quality & Insights Analyst

Why UKG:    

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. 

Role Overview:

We are seeking a detail-oriented Data Quality & Insights Analyst to turn business questions and operational data into clear, reliable analysis. In this role, you will partner with business stakeholders and experienced analytics colleagues to gather requirements, prepare and validate data, maintain reporting solutions, and explain findings that support day-to-day decisions and process improvement.

Duties & Responsibilities:

• Work with business partners and senior analysts to clarify reporting and analysis needs, document requirements, and define measures.

• Build, update, and maintain Power BI reports and dashboards that present key performance indicators (KPIs) and business metrics clearly.

• Analyze data to identify trends, exceptions, and potential drivers; summarize findings and practical implications for business partners.

• Prepare, reconcile, and validate data from approved sources; investigate discrepancies and raise source-system or data-quality issues with the appropriate partners.

• Use industry standard tools like SQL, Power Query, DAX and AI to retrieve, transform, and analyze data, following established standards and guidance for more complex work.

• Maintain clear documentation for data sources, business definitions, calculations, reports, and recurring processes.

• Partner with IT, data engineering, and analytics teams to resolve data issues and support dependable data flows.

• Present results in clear, concise language for technical and non-technical audiences, and respond to questions about reports and analysis.

Basic Qualifications:

• 2+ years of experience in data analysis, business intelligence, reporting, or a related field.

• Working proficiency and practical experience working with large data sets, KPIs, dashboards and analytical tools (e.g. SQL, Power Query, BI, excel or comparable analytics tools).

• Demonstrated experience using AI-enabled analytics tools to support data exploration, analysis, or automation, with the ability to validate outputs and apply them responsibly.

• Understanding of data quality, data modeling, reporting definitions, and common data preparation concepts.

• Ability to investigate data questions, validate results, and document assumptions and methods.

• Business curiosity and the ability to connect analysis to operational questions and user needs.

• Ability to communicate clearly in writing and verbally, including explaining findings to business audiences.

• Ability to organize assigned work, manage priorities, and collaborate across teams in a changing environment.

• Experience partnering with senior leaders, translating analytical findings into clear and credible recommendations.

Preferred Qualifications:

• Experience with Professional Services, Customer Success, Support Services, and/or Managed Services at a SaaS or technology based company.

• Demonstrated experience developing and presenting information in executive presentations.

Company Overview:  

UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That’s why more than 80,000 organizations worldwide trust UKG to run their workforce — not just manage it. Learn more at ukg.com. 

Equal Opportunity Employer     

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.  

View The EEO Know Your Rights poster        

UKG participates in E-Verify. View the E-Verify posters here.   

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

Disability Accommodation in the Application and Interview Process 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].  

 The pay range for this position is $66,000 to $94,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits