Summer full-time paid internship supporting D1 Customer Success Operations: create product EOL strategy and processes, build automations and AI to manage EOL, and collaborate with operations, data science, ML, support, services, and customer success teams.
Overview
Dynatrace is seeking to add an Engineering Intern to its D1 Customer Success Operations team to address its growing need to enable customers to find the right information at the right time. As an D1 Customer Success Engineering Intern, your work will help create a world where software works perfectly.
Your role at DynatraceJob Description/Your Role at Dynatrace:
We are looking for a Business or Computer Science student with junior or senior level standing to join us this summer on our D1 team. This is a full-time, paid internship.
Responsibilities:
- Create Product EOL strategy and processes
- Build automations and AI to manage the EOL processes for our Products
The D1 Intern will partner with VP Operations, Directors of Operations, Data Science, ML Engineers, and Directors for Support, Services, and Customer Success here and will gain hands-on industry experience in the Engineering field.
What will help you succeed- Education: Currently working towards a Bachelor's degree in Software Engineering or Information Systems
- Work experience: 0-1 Years.
- Considering a career in Technology
- Familiar with one or more of the following technologies:
- LLM/AI
- Python
- Java
- Strong written and verbal communication skills.
- Ability to work individually and in a team environment.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
- $26/hour
- Full-time: 40 hours/week
- 10 weeks: June 8th - August 14th
- Hybrid
Top Skills
Llm/Ai,Python,Java
Similar Jobs at Dynatrace
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Support definition of a Support Knowledge Management strategy, implement AI tooling to draft and curate customer articles, and collaborate with data science to build quality controls for LLMs and agents.
Top Skills:
JavaLlm/AiPython
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The VP of Sales Development leads global sales efforts to build a high-performing pipeline, recruits and mentors teams, and ensures alignment with market goals through cross-functional collaboration.
Top Skills:
Ai TechnologiesLinkedin NavigatorSalesforce
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Lead Partner Marketing Manager will develop global marketing strategies and programs for GSI partners, manage budgets, and track performance metrics.
Top Skills:
AsanaMarketoPower BISalesforceZift
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
