Cybersecurity Laboratory Manager

JOB DESCRIPTION
The Cybersecurity Laboratory Manager leads multidisciplinary cybersecurity testing teams, overseeing evaluations for standards including PCI, EMVCo, Common Criteria, and IoT security frameworks while maintaining ISO/IEC 17025 accreditation. This technical leadership role involves managing resources, ensuring quality deliverables, serving as primary liaison with clients and certification bodies, driving continuous improvement in testing methodologies, and fostering collaboration between global cybersecurity teams-all while representing the organization at industry events and developing team members in a high-performance culture.
RESPONSIBILITIES

• Takes a leadership role of the security evaluation activity run in the laboratory.
• Lead and manage multidisciplinary teams across both laboratories, fostering a collaborative and high-performance culture.
• Oversee all aspects of cybersecurity testing for products and services, ensuring compliance with key standards and schemes, including ISO/IEC 17025, PCI, EMVCo, and Common Criteria, and IOT
• Develop, implement, and monitor laboratory processes and quality systems in line with ISO/IEC 17025 accreditation requirements.
• Ensure all testing activities meet the requirements of payment and security certification schemes (PCI, EMVCo), and manage Common Criteria evaluations from application through to certification
• Coordinate resources, manage costs and pipeline and ensure optimal use of equipment and personnel.
• Serve as the primary point of contact for internal stakeholders, clients, and external certification bodies.
• Drive continuous improvement initiatives, supporting innovation in testing methodologies and laboratory practices.
• Prepare and present technical documentation, compliance reports, and performance metrics to senior management and external auditors.
• Facilitate knowledge sharing and collaboration between the Netherlands and other Cybersecurity lab teams, including joint training, workshops, and cross-site projects.
• Maintain up-to-date knowledge of relevant European and international cybersecurity standards and certification schemes
• Drives local projects by keeping a high standard of quality and strong concern for on-time delivery.
• Manages projects and the corresponding resources in terms of experts and equipment. Advises local sales forces in commercial quotation, in accordance with established practices.
• Represents UL and promotes UL security services in conferences, exhibitions, or any key events. Implements a strong technical interaction with different security laboratories in the region.
• Develops new techniques, processes, or expertise in order to improve the capability and the efficiency of UL offerings.
• Manages the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhere to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• Bachelor's or Master's degree in Computer Science, Information Security, Electronics, or a related field.
• At least 5 years' experience in cybersecurity testing, laboratory management, or a related technical leadership role.
• Demonstrable experience with ISO/IEC 17025 quality management systems and accreditation processes
• Strong knowledge of cybersecurity certification schemes and standards
• Proven ability to manage multi-site or international technical teams.
• Excellent organizational, leadership, and stakeholder management skills.
• Professional certifications such as CISSP, CISM, or similar are an advantage.
• Willingness and ability to travel regularly between the Netherlands.
• Demonstrated ability to manage department objectives, staffing, and budgets.
• Detailed knowledge of product testing methodologies.
• Detailed knowledge of industry issues, needs, and problems.