Credits Supervisor

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration

As our Supervisor, Credits, you will help manage credit accounts to ensure timely refunds. Everyday you will identify workflow issues and providing solutions. To thrive you must have experience leading a team, be able to remain organized and experience multitasking.

Responsibilities:

• Assist in establishing and implementing departmental initiatives.
• Develop and coach team members in skills and processes to promote quality.
• Expert knowledge in accounts receivable follow up/team processes and procedures.
• Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.
• Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.
• Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.
• Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality and general questions.
• Train and educate staff on new process changes.

Required Qualifications:

• Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook
• Expert knowledge in Billing Processes Excellent written and verbal communication skills
• Ability to work well independently and in teams
• Good project management skills
• Ability to prioritize, multi-task and work in a fast-paced, high volume environment
• Demonstrates strong leadership qualities and good decision-making abilities

Desired Qualifications:

• Revenue cycle experience
• Associates degree
• Medical terminology

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

Visit us on Facebook