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Bank of America

Credit Services Rep II

Posted 9 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC
Mid level
In-Office
Charlotte, NC
Mid level
Responsible for handling customer issues, quality assurance for credit-related documentation, and data management for asset-based operations. Requires problem-solving skills and experience in commercial credit lending.
The summary above was generated by AI

Job Description:

Enterprise Role Description

Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.

LOB Job Description

  • Asset based operations team member responsible for quality assurance (QA)
  • QA data elements for booking of facility closings to system of record (new fundings, restructures and amendments for sole and multiple lender deals)
  • Review legal documentation and credit approvals
  • QA data elements for ongoing maintenance of facility to system of record
  • Review documentation for ineligible, reserve, libor, fee and pricing updates
  • Track and follow up on errors and issues discovered by QA process
  • Partner with fulfillment and service teams as well as operational risk leads

Required Skills:

  • Manage multiple priorities
  • Problem solving and analytical thinking
  • Work independently
  • Accountable, takes ownership
  • Excellent written and verbal communication skills
  • Willing to learn and adapt to change
  • Working knowledge of Windows and Microsoft Office
  • Asset Based Lending experience
  • Commercial credit fulfillment, servicing, operations or lending experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Top Skills

MS Office
Windows
HQ

Bank of America Charlotte, North Carolina, USA Office

100 North Tryon Street, Charlotte, NC, United States, 28202

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