Credit Bureau Reporting Analyst

The Credit Bureau Reporting Analyst is responsible for executing credit bureau reporting and dispute handling processes, for maintaining the Credit Bureau Reporting website, managing, and organizing consumer disputes.

 ** Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m. CST **

Essential Functions

• Responsible for the thorough and reasonable investigation of credit disputes received through the e-Oscar system

• Collaborate with internal departments to resolve customers’ concerns/disputes on credit reports

• Assist with the validation of Metro2 credit reporting files prior to their transmission to the Credit Reporting Agencies

• Track and investigate customer disputes received through a variety of sources.

• Assist in running daily reports

Required Education and Experience

• Associate’s degree in related field, or commensurate work experience required

• 5 years of related work experience required

• Financial industry experience preferred

• Experience servicing and reviewing customer loan accounts

• Experience and knowledge of CDIA Guidelines (Consumer Credit Reporting Guidelines)

• FCRA, credit dispute and credit reporting experience

• In-depth knowledge of consumer lending industry standards and regulations

• Familiarity with the e-Oscar system

• Attention to detail and accuracy required

• Excellent verbal and written communication skills required

• Proficient in the utilization of Microsoft Office Suite

• Ability to thrive in a fast paced work environment

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, visualize, talk, hear, and handle or touch objects or controls. The employee may occasionally lift, push, or pull up to 20 pounds.

This position is an office-based position where you must be able to sit for long periods of time. The employee will be working on a computer 90% of the time.