The Credit Balance Representative is responsible for reviewing and validating credit balances, researching issues, documenting details, and ensuring compliance with departmental benchmarks.
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
- Researches and identifies issues and problems contributing to credit balances.
- Notates accounts in detail regarding the happenings of credit balances.
- Puts required data together for any refund that has been validated.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
- Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
- Performs other tasks as assigned to support the goals of the organization.
Pay Rate:$16-19 per hour
Benefits:
TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:
- Two weeks of vacation time
- Health Insurance after 30 days!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
