Credentialing Assistant

Most of what makes American healthcare expensive isn’t medical care. It’s the machinery wrapped around it: administrative complexity, fragmented provider networks, and outdated processes that create unnecessary costs and delays. The result is a healthcare system that spends too much time on paperwork and not enough time delivering value to patients.

Arlo is rebuilding health insurance for small businesses from first principles: making sure as much of every premium dollar as possible goes to care instead of getting absorbed by the system around it. We do that by identifying fraud earlier, steering members toward higher-quality and lower-cost care, automating operational overhead, and eliminating vendors whose business exists mostly to take a cut.

AI is the foundation that makes this work. We use it across underwriting, operations, clinical programs, and member experience to build an insurer that becomes more efficient as the technology improves.

We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, with a team from Palantir, YC companies, and longtime healthcare operators.

About the Role

We are seeking a Remote Credentialing Assistant to support provider credentialing operations and help maintain the integrity and quality of our healthcare network.

You will be responsible for:

• Assisting with provider credentialing and recredentialing processes
• Verifying licenses, certifications, education, and professional qualifications
• Maintaining accurate provider records and documentation
• Monitoring credential expiration dates and renewal requirements
• Communicating with providers and external organizations regarding credentialing requirements
• Supporting audits and compliance reviews
• Collaborating with operations and network teams to ensure credentialing accuracy and efficiency

What We Are Looking For

• Experience in credentialing, healthcare administration, compliance, or related fields preferred
• Strong attention to detail and organizational skills
• Ability to handle confidential information with professionalism
• Excellent communication and documentation abilities
• Experience working with databases and administrative systems
• Ability to thrive in a fast-paced remote environment

Process

This is what you can expect when we like your application:

• 20 min Initial Screen
• 30 min Interview with Operations Team
• 30 min Credentialing Assessment
• 30–45 min Final Interview

Target Compensation Range

$100,000 – $145,000 + performance bonus

Why Join Arlo:

High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.

Join an important mission: Your work directly influences how people access care and improves lives at scale.

Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.

Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.

High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.

Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.