Lead creative projects from kickoff to delivery by coordinating designers and cross-functional teams, turning client goals into actionable briefs, managing timelines, scope, and risks, maintaining documentation, preparing regular updates and reviews, improving workflows with AI tools, and ensuring strong client relationships and excellent project outcomes.
This is a remote position.
- Lead creative projects from kickoff to final delivery.
- Coordinate designers and cross-functional teams to keep projects on track.
- Build strong relationships through proactive client communication.
- Turn client goals into clear, actionable creative briefs.
- Manage timelines, priorities, scope, and project expectations.
- Identify risks early and solve problems before they impact delivery.
- Prepare weekly project updates and monthly client reviews.
- Improve team workflows using AI tools, templates, and better processes.
- Ensure every project is well-documented and organized.
- Drive successful project outcomes while delivering an outstanding client experience.
Requirements
- Have 2+ years leading creative projects or operations, ideally with exposure beyond just one account.
- Think in systems, staying dynamic when the process needs to shift, and showing up with a solution.
- Communicate confidently in professional business English, spoken and written.
- Use AI tools daily as part of the actual workflow for research, making drafts and reports.
- Shape the creative brief with a solid understanding — pushing back on ambiguous requests
- Set realistic scope and timelines upfront, communicate changes openly, and consistently deliver on time
- Catch capacity issues early — before they become bottlenecks.
- Stay steady with clients through tough conversations, and learn from patterns instead of repeating fixes.
- Keep cross-team communication and documentation airtight, end to end.
- Sharp and genuinely curious, agile enough to move with the company's direction.
Benefits
- Competitive salary.
- Work from anywhere with a flexible, non-rigid working system.
- Ownership over strategic client relationships and brand accounts — not just task execution.
- Opportunity to lead diverse, meaningful projects across enterprise and growth clients.
- A supportive and genuinely kind working environment.
- Support and space to grow into senior and leadership roles.
- Reimbursement benefits available after a certain period of tenure.
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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