Manage creative operations by overseeing project timelines, resource allocation, and collaboration with stakeholders in marketing campaigns.
About AllTrails
AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us!
This is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.
Creative Operations Manager - 5 Month Contract Opportunity
This is a temporary role covering for our Creative Operations Manager, who oversees Creative resourcing, capacity planning, and project timelines across marketing campaigns. The position will run for approximately five months, from mid-October through mid-March, with overlap time working alongside the current manager before they go on leave to ensure a smooth transition.
If you like bringing organization to creative development then this could be the perfect opportunity for you. Come join our mission to help people spend more time outside having healthy, authentic experiences and a deeper appreciation of the outdoors!
What You'll Be Doing
- Serving as the liaison between the creative team and internal stakeholders, partnering closely with marketing, creative, and cross-functional team members to manage the project pipeline from planning to delivery.
- Working collaboratively with creative leadership to build effective processes that help the team run smoothly and efficiently, delivering the best creative work possible.
- Driving project prioritization, scoping, and resource allocation for a team of designers, design managers, copywriters, motion designers, and video editors.
- Managing relationships with external resources and freelance talent, reviewing and negotiating vendor contracts and agreements as required.
- Developing and managing complex project timelines, workloads, and project objectives, ensuring projects are being delivered on-time and on-brief.
- Communicating status updates, coordinating stakeholder reviews, and fielding feedback from stakeholders.
- Identifying and implementing project management technologies that improve workflow efficiency.
- Providing transparency and predictability of initiatives to leadership and project teams.
- Identifying and mitigating risks, proactively surfacing potential issues, and unblocking obstacles for teams.
- Providing thought leadership on creative process improvements.
Requirements
- 5+ years of creative operations or project management experience in creative services, advertising, or marketing preferably within an in-house creative organization.
- Demonstrated proficiency in owning the end-to-end project management pipeline for a small, efficient and highly collaborative creative organization with a global reach.
- Ability and willingness to build new and effective processes, while continually optimizing them.
- Excellent communication and interpersonal skills, with a proven ability to influence stakeholders, push back when needed, resolve conflict and build consensus while dealing with ambiguity.
- Strong listener who can synthesize information and creative feedback from stakeholders
- Ability to drive difficult conversations regarding resources and timelines
- Work quickly and effectively on multiple projects
- Experience with Jira, Confluence, Coda, G Suite
- Humility, empathy and open-mindedness - no egos
Nice to Have
- Proven ability to facilitate creative culture and collaboration in a remote environment
- Experience in creative production - planning, coordinating, and executing shoots.
- Strong visual design sense, with an appreciation of typography, keen eye for detail and brand identity systems
- Experience working with creative designs for various groups of people (international audiences, multi-language localization, accessibility for people with disabilities, etc.)
- Experience with Figma, or other design software
- Passion for the outdoors
Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.
AllTrails participates in the E-Verify program for all remote locations.
By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice.
Top Skills
Coda
Confluence
Figma
Google Suite
JIRA
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves designing and developing cryptographic solutions, ensuring FIPS compliance, collaborating with teams, and mentoring engineers to enhance security practices.
Top Skills:
AngularJavaMicroservicesReactSQLVue
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Platform Architect guides customers in their digital transformation, provides architectural leadership, and ensures alignment between business objectives and technology solutions using ServiceNow.
Top Skills:
AWSAzureSalesforceServicenowWorkday
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The VP will lead Healthcare and Life Sciences Go-To-Market strategies, inspire team growth, and manage key partnerships to enhance business transformation.
Top Skills:
AIServicenow
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
