Galileo Logo

Galileo

Creative Hospitality

Posted 23 Days Ago
Remote
Hiring Remotely in United States
20-22 Hourly
Entry level
Remote
Hiring Remotely in United States
20-22 Hourly
Entry level
As a Creative Hospitalitarian, you'll provide personalized support, facilitate connections to services, and enhance patient experiences through exceptional customer service.
The summary above was generated by AI

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

Discover a Fulfilling Career with Galileo

Are you a hospitality professional yearning for a meaningful role that offers a better schedule and a chance to make a real impact? At Galileo, we're transforming healthcare, and we invite you to bring your exceptional customer service skills to our mission.

Join Us as a Creative Hospitalitarian

At Galileo, we believe healthcare is more than appointments and prescriptions—it's about creating personalized experiences that empower people on their health journey. We're looking for individuals who are passionate about making others feel cared for and are eager to be part of a team that's changing the face of healthcare.

What You'll Do:

  • Provide Personalized Support: Understand each person you assist, recognize their unique circumstances, and offer exceptional service that goes beyond expectations.
  • Facilitate Connections: Guide individuals to the appropriate Galileo services and teams, including clinical and administrative support. This may involve tasks like processing insurance authorizations and collecting medical records.
  • Enhance Experiences: Build strong relationships, pay attention to the details, and continually seek ways to improve our processes and the experiences of those we serve.

Why You'll Love Working with Us:

  • Meaningful Impact: Use your skills to make a tangible difference in people's lives.
  • Balanced Schedule: Enjoy a work schedule that gives you flexibility and eliminates late-night or early-morning shifts.
  • Growth Opportunities: Be part of a forward-thinking company with a clear path for advancement.
  • Collaborative Environment: Work alongside like-minded individuals passionate about transforming healthcare.

About You:

  • You're driven by a genuine desire to help people and believe in providing personalized solutions.
  • Navigating complex systems energizes you, and you're excited to assist others in this journey.
  • You thrive in a fast-paced environment, delivering high-quality support consistently.
  • Your communication skills are top-notch, and you pay meticulous attention to detail.
  • You're excited to spend some time in our office collaborating with your team.
  • You may not have a healthcare background, but you're eager to learn and contribute.
  • Being bilingual in English and Spanish is a plus!

Location: This is a fully remote position.

Compensation: $20-22 per hour based on experience, location, and market dynamics

Benefits:

  • Health Coverage: Medical, Dental, and Vision insurance
  • Financial Wellness: Flexible Spending Account, Health Savings Account, and 401K with employer match
  • Security: Company-paid Short-Term Disability, Long-Term Disability, AD&D, and Life Insurance
  • Family Support: Up to 12 weeks of paid parental leave
  • Paid Time Off: Generous PTO to support your work-life balance

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

Similar Jobs

An Hour Ago
Remote or Hybrid
75K-105K Annually
Senior level
75K-105K Annually
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Manager of Customer Support will lead the team, manage escalated cases, drive operational excellence, and coach team members to improve customer outcomes.
Top Skills: ConfluenceJIRASalesforce Service Cloud
An Hour Ago
Remote or Hybrid
200K-235K Annually
Senior level
200K-235K Annually
Senior level
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Serve as the finance and strategic partner to the CIO & EVP Technical Operations, leading budgeting, forecasting, reporting, strategic analysis, workforce and vendor insights across global Tech Ops. Own finance processes, build tools for capital and operational insights, lead a team of six, and drive alignment with business leaders and finance peers.
An Hour Ago
In-Office or Remote
134K-209K Annually
Senior level
134K-209K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead and build a global AI & Digital Natives GTM team and motion for greenfield, technical startup accounts. Define strategy, operating priorities, metrics, sourcing and routing, and handoffs; hire and coach sellers; partner cross-functionally to define AI GTM stack and Salesforce workflows; run experiments, analyze performance, and scale repeatable plays to drive pipeline and revenue.
Top Skills: Salesforce

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account