Control Manager, Vice President

Job Description
Join our Client Onboarding and Documentation team, where we handle critical client documentation through Digital Document Services and Wholesale KYC Operations (WKO). Supported by the Client Experience and Firmwide Collateral Transformation and Controls teams, we focus on streamlining, digitizing, and consuming client data and documents in a standardized, scalable, accessible, and controlled manner. This role offers the opportunity to leverage technology platforms to drive innovation and efficiency across these services.
Job Summary:
As a Control Manager Vice President on the Client Onboarding and Documentation team, you will focus on Risk Identification & Assessment, Control Design & Testing, and Control Governance & Reporting. You will leverage the CORE system to enhance our control environment, ensuring alignment with business objectives and regulatory requirements. Your leadership will be key in fostering a culture of accountability and continuous improvement.
You will collaborate with stakeholders to drive process improvements and innovation in control practices. Your role will involve providing subject matter expertise for regulatory exams and internal audits, ensuring adherence to compliance standards. You will influence and engage with senior leadership to align control strategies with business goals and regulatory requirements.
Job Responsibilities:

• Develop and maintain solid knowledge of Client Onboarding & Documentation AML/KYC policies, procedures, and operating model.
• Lead risk identification and assessment processes, utilizing the CORE system to document and manage risks.
• Design and implement effective control frameworks, ensuring alignment with business and regulatory standards.
• Conduct control testing and validation to ensure compliance and operational efficiency.
• Develop and manage action plans to address control gaps and enhance risk management.
• Oversee control governance and reporting, ensuring transparency and accountability across the organization.
• Collaborate with stakeholders to drive process improvements and innovation in control practices.
• Provide subject matter expertise for regulatory exams and internal audits, ensuring adherence to compliance standards.
• Foster a culture of continuous learning and development within the team, promoting best practices in control management.
• Influence and engage with senior leadership to align control strategies with business goals and regulatory requirements.
• Manage control committees and forums to drive decision-making and strategic initiatives.

Required Qualifications, Capabilities, and Skills:

• Demonstrate strong AML/KYC knowledge; a good understanding of the onboarding/KYC lifecycle.
• Minimum of 10 years of experience in control management, risk assessment, or a related field.
• Proven track record in designing and implementing control frameworks, with a focus on risk identification and assessment.
• Strong understanding of regulatory requirements and compliance standards.
• Excellent leadership and team management skills, with the ability to influence and collaborate with senior stakeholders.
• Strong analytical and problem-solving skills, including taking the initiative to drive change and with proficiency in data analysis and reporting tools.
• Exceptional communication and presentation skills, with experience in managing complex projects and driving change.

Preferred Qualifications, Capabilities, and Skills:

• Experience with the CORE system for control management.
• Familiarity with digital document services and wholesale KYC operations.
• Ability to synthesize large amounts of information efficiently and effectively.
• Experience in fostering a culture of accountability and continuous improvement.
• Strong collaboration skills with stakeholders to drive process improvements.

Required or Additional Information:

• Visa sponsorship is not available for this position.
• Work schedules will be full-time in office, on a 40-hour per week schedule.
• You must be willing to work during our operating hours, which may include evenings, weekends, and holidays.

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.