Content Creator, Operations Online Training Modules

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking an experienced and motivated Content Creator to join our Global Digital Operations Training team. 

In this role, you will be responsible for hands-on development and design related to refreshing and creating new online training modules for our Learning Management System (LMS) program globally. 

What You'll Do (Responsibilities)

In this role, you will: 

• Lead the end-to-end creation of new training modules from concept to implementation, including developing scripts, designing slides and graphics, recording voiceovers/sound, and creating quizzes. 

• Collaborate closely with Global Operations Leaders and the Continuous Improvement Team to refine content, prioritize module creation, and ensure all key messaging and business outcomes are accurate and delivered according to expectations. 

• Ensure training content aligns with current Standard Operating Procedures (SOPs) and compliance with organizational standards, policies, and regulations. 

• Manage project plans, budgets, and timelines for content revision and development, proactively communicating progress and risks to stakeholders.

• Maintain and improve the overall design, user experience, learning paths, and functionality of the Learning Management System (LMS).

What You'll Bring (Skills & Qualifications)

The ideal candidate will have: 

• 2+ years of professional online content creation experience, with a preference for experience in learning module development. 

• Strong knowledge of technical content creation tools, specifically Google Slides, video editing, sound/voice-over recording, and AI voice generation/editing. Experience with the Adobe Suite is a strong plus. 

• Proven ability in analytical and problem-solving abilities, alongside exceptional verbal and written communication skills to tailor content for a global target audience. 

• Experience with Moodle or a similar Learning Management System (LMS) is highly beneficial. 

What We Offer (Benefits)

• Salary details: $70K

• Location: remote - Pennsylvania

• Competitive compensation and benefits aligned with the experience. 

• Comprehensive health, wellness, and retirement plans. 

• Opportunities for continuous learning and professional growth. 

• Global connectivity to learn from 26,000+ teammates across 52 countries.