Compliance Lead

Smart Tech Contracting delivers turnkey BAS & EPMS solutions for mission-critical colocation and hyperscale data centers operating at national program scale. As a Master Systems Integrator (MSI), we unify controls construction (DDC, PLC, SCADA) with software engineering, optimized graphics / UI standards, and program-level governance.

Complex integrations are delivered cleanly, consistently, and fast. Our teams thrive in high-stakes environments where quality control and uptime matters, schedules are compressed, and coordination is everything.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title: Compliance Lead

Position Location: Remote – Work from Anywhere in the United States

JOB SUMMARY

The Standards & Compliance Lead is responsible for owning, maintaining, and governing the Project Delivery System (PDS), the single source of truth for how Smart Tech delivers projects. The PDS defines the company’s standards, workflows, tools, templates, and examples of what “good” looks like across all project delivery disciplines.

Operating within the Business Management Office (BMO), this role ensures that Smart Tech’s delivery standards remain clear, accessible, current, and consistently applied across all departments including Building Automation, Critical Infrastructure, Design & Consulting, Service, and Special Projects.

The Standards & Compliance Lead works closely with the QA Manager, discipline experts, and delivery leadership to capture lessons learned, perform root cause analysis, and continuously improve the Project Delivery System. This role translates operational learning into updated standards, tools, and process guidance that improve delivery consistency and reduce execution risk.

This role also partners with the Training & Onboarding team within BMO to ensure the organization is properly trained on the Project Delivery System and that updated standards are consistently communicated across teams.

Additionally, the Standards & Compliance Lead oversees process compliance monitoring, ensuring project teams are following the defined delivery processes by tracking checkpoint completion, analyzing compliance metrics, and providing visibility into adherence to the Project Delivery System.

Ultimately, this role ensures that Smart Tech’s standards are clearly defined, continuously improved, and consistently executed across the organization, enabling predictable and scalable project delivery.

ESSENTIAL FUNCTIONS

Project Delivery System Ownership (25%)

• Own and maintain the Project Delivery System (PDS) as the company’s single source of truth for delivery standards
• Ensure the PDS clearly defines what good project delivery looks like across the organization
• Maintain standards, workflows, templates, tools, and guidance within the PDS
• Ensure standards are organized in a clear, structured, and accessible format
• Maintain examples, reference materials, and “go-by” documentation supporting project teams
• Ensure PDS standards reflect the operational realities of complex BAS, mission-critical, and data center project environments

Lessons Learned & Continuous Improvement (20%)

• Support Lessons Learned workshops and project post-mortems
• Partner with the QA Manager and delivery teams to identify recurring quality issues and systemic execution gaps
• Perform root cause analysis on delivery failures, defects, or process breakdowns
• Identify opportunities to improve standards, workflows, or delivery processes
• Convert lessons learned into updated PDS standards and process improvements
• Track improvement initiatives and ensure changes are implemented into the PDS
• Close the continuous improvement loop between project execution and company standards

Compliance Monitoring & Process Governance (35%)

• Own the governance model for how the Project Delivery System is enforced across the organization
• Define what compliance means at each phase gate, role, and discipline
• Establish expectations for process adherence, documentation, and execution standards
• Partner with QA Manager and delivery leadership to ensure alignment between quality enforcement and process compliance
• Identify and address systemic breakdowns in execution, not just isolated non-compliance
• Drive accountability for adherence to PDS standards across departments and project teams
• Define escalation paths and enforcement mechanisms for non-compliance

Metrics, Reporting & Performance Visibility (15%)

• Define the measurement framework for Project Delivery System adoption and compliance
• Establish KPIs and leading indicators that reflect operational discipline and delivery quality
• Design and implement scalable reporting structures and dashboards
• Define how checkpoint completion, workflow adoption, and tool usage are measured and tracked
• Build or enable automated data capture and reporting mechanisms
• Analyze compliance and performance data to identify systemic risks, trends, and improvement opportunities
• Provide executive-level visibility into operational maturity and adherence to delivery standards
• Enable data-driven decision making across BMO and delivery leadership

Training Alignment & Organizational Enablement (5%)

• Partner with the Training & Onboarding team within the BMO
• Ensure training materials accurately reflect current PDS standards
• Provide updated standards and process documentation to training teams
• Support development of training content tied to delivery standards
• Ensure updated processes and standards are communicated effectively across the organization
• Reinforce adoption of PDS standards through collaboration with training programs

Completion of Assigned Tasks and Deliverables on Time and on Budget Performs

Other Related Duties as Assigned

POSITION REQUIREMENTS (ADVANCED LEVEL FOR ALL OF THE FOLLOWING)

• Knowledge of complex project delivery environments, including building automation, mission-critical infrastructure, and data centers.
• Knowledge of project delivery lifecycles, phase gates, and cross-disciplinary workflows (engineering, commissioning, field execution).
• Knowledge of process governance, quality management systems, and operational excellence practices.
• Knowledge of documentation standards, knowledge management systems, and structured process design.
• Knowledge of compliance monitoring, audit practices, and enforcement mechanisms within project environments.
• Skill in translating project execution experience into structured standards, workflows, templates, and guidance.
• Skill in root cause analysis and identifying systemic process and execution issues.
• Skill in designing and implementing governance models and compliance frameworks.
• Skill in data analysis, KPI development, and building reporting dashboards for performance tracking.
• Skill in facilitating collaboration across technical teams and stakeholders.
• Skill in clear communication of complex processes to both technical and non-technical audiences.
• Ability to own and govern a company-wide Project Delivery System (PDS) as a scalable “single source of truth.
• Ability to drive adoption and accountability for standardized processes across multiple departments.
• Ability to convert lessons learned into actionable process improvements and updated standards.
• Ability to manage multiple priorities and initiatives in a fast-paced, project-driven environment.
• Ability to influence cross-functional teams and leadership without direct authority.
• Ability to build scalable systems for compliance tracking, reporting, and continuous improvement.

PHYSICAL DEMANDS

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is

• Frequently required to remain in a stationary position
• Frequently moving through office, commercial, and jobsite environments
• On occasion may move equipment weighing up to 50 pounds

TRAVEL / RELOCATION REQUIREMENTS

• Up to 10%, this may include travel to any or all 50 US states.
• Must be located near a major US airport.
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel may involve transportation by car or plane depending on the destination and nature of the business need.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

EDUCATION / EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Engineering, Construction Management, Business, or related field

OR

• 7+ years of experience in project delivery, operations, process improvement, or quality systems
• Experience working in project-driven environments such as construction, engineering, or technical services
• Experience developing or documenting operational processes, standards, or workflows
• Experience facilitating cross-functional collaboration with technical teams

Preferred

• Experience in building automation, critical infrastructure, or mission-critical environments
• Experience with operational excellence, PMO/BMO environments, or process governance
• Experience developing operational documentation or knowledge systems
• Experience developing operational metrics or reporting dashboards

BENEFITS

• Smart Tech Contracting offers a very competitive benefits package; highlights include
• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is STC's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

Smart Tech Contracting is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!

NOTICE TO THIRD PARTY AGENCIES:

STC does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to STC in the absence of a signed Service Agreement where STC has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of STC and STC will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.