Community Manager

Running a thriving residential community takes more than operational know-how — it takes genuine care for the people who call it home, the team that keeps it running, and the standards that make it a place worth living. If that sounds like the kind of work that energizes you, read on.

Havenpark Communities is a fast-growing owner and operator of manufactured home communities across the U.S., with more than 100 communities and 30,000 homesites nationwide. Our mission is simple: create caring, attainable communities for residents and a rewarding workplace for the people who serve them. We’re looking for a Community Manager to lead one of our communities and make that mission a daily reality.

About the Role

As a Community Manager II, you’re the heartbeat of your community. You’ll lead a team, champion resident satisfaction, drive occupancy and sales results, and ensure your community operates at the highest standard — financially, physically, and culturally. You’ll be empowered to make decisions and supported by a collaborative field leadership team every step of the way.

Team Leadership

• Build and sustain a high-performing team culture grounded in Havenpark’s core values: Respect, Grit, Collaboration, Stewardship, and Boldness
• Coach and align your team around shared community goals and company priorities
• Drive consistent execution of Havenpark’s standard operating procedures to achieve full operational excellence
• Ensure your community meets or exceeds monthly and quarterly targets for net operating income, occupancy, collections, and home sales
• Maintain compliance with all federal and state regulations, including Fair Housing Standards

Resident Relations & Retention

• Create a resident experience worth renewing — addressing issues with urgency, empathy, and follow-through
• Execute intentional touchpoints throughout the resident journey to drive satisfaction and year-over-year renewals
• Maintain accurate resident ledgers, generate monthly billing, and ensure work orders are resolved within 48 hours
• Oversee occupancy of rental homes and manage the sale of on-site homes

Financial Management

Track and protect a positive net operating income (NOI) for your community
Manage expenses strategically through close oversight of vendors, suppliers, and staff spending

Collections

Ensure rent is billed accurately and collected on time
Execute all required legal notices and actions in compliance with state law and Fair Housing Standards

Community Pride & Curb Appeal

Ensure all equipment and amenities meet safety standards and Havenpark’s community guidelines
Maintain beautiful, well-kept homesites and common areas that residents are proud to come home to
Contribute to capital planning and ensure projects are delivered on time, on budget, and on scope

What You Bring

3+ years of experience in multi-family property management; manufactured housing experience is a plus
Strong organizational skills, sharp attention to detail, and a solutions-oriented mindset
Excellent written and verbal communication skills with the ability to connect with residents, team members, and leadership alike
Comfortable managing multiple priorities in a fast-paced environment
High school diploma or GED required; Associate’s degree preferred
Valid driver’s license with a clean driving record
Ability to pass a criminal background check
Physical ability to walk the community regularly and occasionally lift materials and supplies