Assists community managers with daily HOA administration, including monitoring inboxes and calls, scheduling appointments, attending HOA meetings, conducting property inspections, preparing reports, and supporting association needs. Requires effective communication, organization, multitasking, independent work, knowledge of association and financial documents, Google Suite proficiency, and prior Vantaca experience.
Description
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Provide support to our community managers assisting in daily HOA needs.
- Monitor inbox and incoming calls with a 48-hour turnaround time.
- Organize and schedule appointments
- Attend HOA annual and contracted meetings
- Complete inspections of properties as contracted
- Assist in the preparation of regularly scheduled reports
- Knowledge and understanding of association and financial documents.
Requirements
Education and Training:
- High School Diploma
- 1+ years related experience; or equivalent combination of education and experience
- Prior Vantaca experience required
Adaptability:
- Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance
- Creates documents, reports, etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
- Must be physically present in the office as the needs of the business dictates
Cedar Management Group, LLC Charlotte, North Carolina, USA Office
Charlotte, NC, United States
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