Coaching for Impact Marketing Associate

The Coaching for Impact Marketing Associate supports the development, maintenance, and delivery of financial education curriculum for the Chase for Business Coaching for Impact program. This role partners across marketing, program, subject matter expert, creative, and control teams to keep workshop and 1:1 consulting materials accurate, engaging, compliant, and ready for use by the field.

As a member of the Coaching for Impact Marketing team, you will help maintain and enhance financial education resources that support small business owners and enable Senior Business Consultants to deliver a consistent participant experience.

Job Responsibilities

• Build strong partnerships with program leaders, subject matter experts, field partners, creative teams, and control functions to support curriculum development and ongoing updates.
• Manage updates to Coaching for Impact workshop and 1:1 consulting materials, including presentations, facilitator guides, participant workbooks, consulting guides, and supporting resources.
• Partner with marketing strategists, content developers, and agency partners to translate financial education topics into clear, practical, and engaging curriculum for small business owners.
• Coordinate cross-functional reviews, approvals, version control, and recertification activities to move materials from concept through field deployment.
• Gather feedback from Senior Business Consultants, participants, and program stakeholders to identify curriculum enhancements and improve the learning experience.
• Monitor project milestones and ensure curriculum updates are delivered accurately, on time, and in alignment with business, brand, legal, risk, and compliance requirements.
• Collaborate with key stakeholders, including - Coaching for Impact program and field teams; Business Banking subject matter experts and partners; Brand, Creative, and Content partners; Internal and external agencies; Audience, Analytics, and Research teams; Legal, Risk, Controls, and Compliance partners

Required Qualifications, Capabilities, and Skills

• 2+ years of experience in marketing, content development, curriculum development, program management, or a related field.
• Experience developing, updating, or managing educational, marketing, or field-facing content across multiple formats.
• Strong project management and organizational skills, with the ability to manage multiple workstreams, reviews, and deadlines.
• Proven ability to collaborate effectively across cross-functional teams and manage stakeholder relationships.
• Strong writing, editing, and attention-to-detail skills, with the ability to translate complex financial topics into clear, audience-focused content.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting financial education, small business, community impact, or field enablement programs.
• Familiarity with content governance, version control, approval processes, and performance measurement.
• Experience working with creative agencies, content developers, or internal creative teams.
• Demonstrated ability to adapt in a fast-paced, evolving environment.
• Curiosity, initiative, sound judgment, and a continuous improvement mindset.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans