Senior Cloud Operations Manager

Job Title: Senior Cloud Operations Manager

Your Location: Westminster, Colorado USA or Portland, Oregon USA 

Our Department: Trimble Cloud Core Platform

About the Role

The Trimble Cloud team is building the platform fueling Trimble’s digital transformation. We take a cloud-first approach to deliver shared web services that are used by Trimble and Trimble partners. Our platform-as-a-service is used by hundreds of product teams to build customer-centric workflows. We focus on building services used by developers that are simple, scalable, and secure.

As the engineering manager for the Trimble Cloud Core Platform's Site Reliability Engineering (SRE) team in Westminster, Colorado, you will be a vital part of the Cloud Operations team, responsible for our PaaS application stacks developed and operated in the US.

We are looking for someone who is:

• Expects Results: Consistently drives high standards for each individual, the team, and the organization to accomplish key goals.

• Communicates and Influences: Clearly communicates information and ideas to individuals and teams in an articulate, focused, and compelling way. Willing to offer intellectual mindshare.

• Is Analytical and Instinctual: Compares information from multiple sources to identify core issues. Uses data to make decisions but also understands that instinct plays a part in innovating. Always uses good common sense combined with Emotional Intelligence.

• Possesses Strong Technology and Architecture Acumen: In-depth understanding of technology, architecture leadership and software development with the ability to draw from personal experience to make recommendations.

What You Will Do

• Directly lead a team of skilled Site Reliability Engineers operating our Core Platform services developed in the US.

• Continuously improve the resiliency, performance, security and build/deployment of Trimble’s PaaS portfolio via chartering and executing horizontal DevOps CI programs.

• Collaborate with Core Platform R&D to implement mature DevOps processes and operations technologies for Trimble’s PaaS portfolio. Innovate and implement best practice standards around infrastructure security, secure development lifecycle and business continuity.

• Collaborate with our distributed SRE teams in India and the European Union.

• Distribute tasks among matrixed resources within the global Cloud Operations organization to ensure development milestones are kept on track.

• Manage Incident response and escalation paths for our global DevOps and Engineering teams.

• Collaborate on documentation creation needed for internal cross functional teams.

• Manage the efficiency of the Trimble PaaS portfolio CI/CD pipeline.

• Respond to service disruptions alongside a 24x7 global follow-the-sun team

• Review, implement and maintain cost controls for PaaS platform and supporting services.

• Investigate new cloud technologies to solve emerging operational requirements.

What Skills & Experience You Should Have

• Experience managing a team of SaaS software development teams or DevOps teams.

• Working knowledge of public cloud infrastructure (AWS, Azure).

• Experience developing or operating production cloud applications.

• Ability to adapt to flexible work schedules.

• Excellent written and verbal business communication abilities with demonstrated visualization and technical problem solving skills.

• Knowledge designing and implementing Continuous Delivery and/or DevOps solutions for SaaS development teams.

• Experience of technical architecture – i.e. the design and delivery of onprem IT or Cloud systems for a broad range of use cases.

• Strong understanding of automation technologies and tools.

• Experience managing and remediating security controls.

Trimble’s Inclusiveness Commitment:
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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