Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Who you are:
We’re looking for an experienced and energetic Closing Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.
As our Closing Coordinator, you will work directly with Hometap’s customers, vendors, Operations, and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager, you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service.
What you'll do:
- Collaborate with Underwriting, Processing, and Sales to ensure each investment closing meets our guidelines and expectations
- Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis
- Order and schedule all investment signing appointments, including coordinating between the Homeowner, Sales, and Notary/Attorney
- Monitor investment closings to ensure timely distribution of funds to homeowners
- Function as the main escalation point for all Sales for Homeowner questions related to investment signings
- Document the closing processes, identify process improvements, and assist in scaling up the role to drive greater efficiency as Hometap continues to grow
What you bring:
- 1+ years experience working as a mortgage closer or in a related role
- Experience and understanding of all aspects of the real estate closing process
- Strong commitment to best-in-class customer service and extreme attention to detail
- You love to optimize and experiment to drive improvements and results
- You are hands-on, curious, and love to explore new technologies
- Ability to work under pressure and prioritize multiple projects simultaneously from start to finish
- Bonus Points: Experience working for a startup and/or fintech company
Our team is what makes us great. The annual compensation for this role is $65,000. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Hometap Charlotte, North Carolina, USA Office
Charlotte, NC, United States
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