Polling Account Manager

Blue Rose Research develops a wide range of cutting-edge products used by the most important progressive organizations in the country. Our research undergirds short-term and long-term strategy for advancing progressive causes and has a trusted track record among key decision makers.

The Blue Rose Research team has a storied history and has worked with central players to develop strategy and direct hundreds of millions of dollars of resources. The work produced by the team is widely regarded as among the most technically sophisticated in the space. If you join us, you'll be plugging into a diverse team of decorated engineers, PhD data scientists, and political insiders who are closely connected to some of the most important decision makers in the progressive ecosystem.

Managers on the Research Team manage the day-to-day of our survey research partnerships across the progressive community, as well as internally among our data scientists, machine learning engineers, and analysts to deliver results on time. The insights from our polling products are used for understanding the issues important to the American public, what policies should be supported, how best to argue for them, and much more. We are responsible for polling products that are scalable, robust, accurate, and useful.

We're a fast and dynamic team, and you'll be contributing to an increasingly rapid cadence of polling projects with a growing roster of clients from across the progressive political world. We're looking for you to bring your passion for politics, an ability to communicate research clearly to non-technical stakeholders, a strong attention to detail, and a desire to make a big impact on a timeline.

We offer a competitive salary, medical, dental, and health benefits, and the ability for you to be your full self at work! 

Salary range: $105-$140k per annum, commensurate with experience. This position is full time. Remote allowed, Washington D.C. area preferred.

Your work would include:

• Serving as the point of contact for a portfolio of issue polling-focused clients, serving as a reliable resource and thought partner while keeping projects on track and manageable across a high-volume workload 
• Interpreting topline and crosstab results to answer questions from political strategists and clients, ranging from methodology to actionable takeaways 
• Keeping ongoing projects organized - tracking what's in field, anticipating challenges, ensuring a seamless client experience start to finish, and keeping internal team leads informed
• Supporting external outreach efforts, including presentations to political partners and consultants about our polling tools and results 
• Onboarding new client users to our polling tools, including guided walkthroughs, training sessions, and materials
• Contributing new ideas to the ways we analyze, interpret, and communicate our polling data; we strive to deliver the best strategic guidance and believe that everyone on the team is part of that goal
• Tracking client feedback, feature requests, and recurring support themes to inform the product roadmap alongside engineering and data science

Qualified candidates ideally:

• Have at least 3–4 years of professional experience
• Have at least 2 years of experience in a client or external-facing role
• Have prior experience with survey research, polling, or public opinion work, either in campaigns, political consulting, advocacy, or a research organization
• Can comfortably read and interpret crosstabs, toplines, and basic survey data without technical support
• Have strong oral and written communication skills, especially in a remote environment
• Enjoy spending as much of your time interacting with other people as you do reading data
• Have a desire to work in multi-disciplinary teams with engineers, machine learning data scientists, statisticians, and political experts, and are excited to serve as the bridge between technical and non-technical stakeholders
• Enjoy and have experience working in fast-paced environments turning around a high volume of relatively small projects
• Are interested in and passionate about progressive politics; willing to engage with the wider progressive political ecosystem and develop domain knowledge in addition to research expertise
• Are solutions-oriented, have strong attention to detail, and are a creative thinker who isn't daunted by open-ended research questions
• Are a kind person and a team player who contributes to a warm working environment

This role does not require coding experience - we’re looking for an organized, client-facing manager with strong political chops, experience with polling and account management, and comfort advocating for UX/UI improvements to enhance our partners’ experience with our products. 

We don't expect every applicant to have expertise in every area listed above. We encourage you to apply if you don't feel your experience and background sound like a perfect fit. Many of our team members have taken an unusual path to get to where they are today, and our unique and diverse perspectives make us more effective. We also believe strongly in our team's ability to learn and excel at new skills and challenges. Join us!