Phreesia Logo

Phreesia

Client Solutions Associate

Posted 25 Days Ago
Remote
2 Locations
70K-80K Annually
Junior
Remote
2 Locations
70K-80K Annually
Junior
Support end-to-end creative campaign execution, collaborate with clients, and manage reporting and optimization for healthcare ad campaigns.
The summary above was generated by AI

Job Description:

Bring your creative agency account experience to join our growing Network Solutions team as a Client Solutions Associate! This role is ideal for someone who thrives at the intersection of creative campaign management and client collaboration, and has creative advertising agency experience.  

As a CSA, you’ll play a key role in delivering high-quality, on-brand campaigns that connect patients with the care they need. You’ll support end-to-end campaign execution, from concept through launch and reporting, working cross-functionally to ensure campaigns launch on time and client needs are met. You’ll combine your organizational and communication skills with a creative eye and problem-solving mindset to ensure every deliverable is executed flawlessly, every timeline stays on track, and every campaign delivers measurable impact. 

What you'll do:

Campaign & Creative Execution 

  • Support end-to-end campaign development, from kickoff to post-launch reporting. 

  • Lead or assist in creative reviews, coordinating with internal teams to ensure layouts, messaging, and visuals align with client goals and brand standards. 

  • Manage Ziflow reviews, including transferring comments, marking up PDFs, and supporting layout and development updates. 

  • Conduct brand research and gather insights on therapeutic areas, audiences, and competitors to inform campaign messaging. 

Client & Internal Collaboration 

  • Contribute to client communication, presentations, and optimizations.

  • Draft client meeting agendas, recap notes, and internal communication summaries to ensure alignment across stakeholders. 

  • Proactively read and translate client emails into clear internal action items, routing feedback to the right teams. 

  • Participate in and occasionally lead internal campaign calls; take notes and track follow-ups for campaign managers. 

Campaign Reporting & Optimization 

  • Complete the first review of monthly campaign reports; identify trends and opportunities for optimization. 

  • Create or support the development of monthly reporting decks and internal performance updates. 

What You’ll Bring: 

  • Bachelor's Degree

  • 1–2+ years of experience in advertising account or client services, marketing, or creative project management 

  • Healthcare, tech, and/or pharma experience in a digital creative ad agency preferred

  • Proven ability to manage multiple projects simultaneously in a fast-paced environment 

  • Strong attention to detail and ability to catch inconsistencies or quality gaps before delivery 

  • Excellent written and verbal communication skills 

  • Comfortable working cross-functionally and ability to speak up in a crowded room. 

  • Basic understanding of marketing campaign principles, creative review workflows, and reporting processes 

  • Proactive problem-solver with a strong sense of ownership and follow-through 

  • Proficient in Microsoft tools: PowerPoint, Excel, Word, etc. 

  • Familiar with workflow/review tools: Jira, Monday.com, Ziflow, etc. (or similar) 

  • Experience with AI tools like ChatGPT, Copilot, etc.

  • Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually) 

Base pay for US is $70,000- $80,000, depending on qualifications. Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process. 

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

  • 100% Remote work + home office expense reimbursements
  • Competitive compensation
  • Flexible PTO + 8 company holidays
  • Monthly reimbursement for cell phone + internet + wellness
  • 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
  • Variety of insurance coverage for people (and pets!)
  • Continuing education and professional certification reimbursement
  • Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

Top Skills

Ai Tools
Chatgpt
JIRA
Excel
Microsoft Powerpoint
Microsoft Word
Monday.Com
Ziflow

Similar Jobs

17 Hours Ago
Easy Apply
Remote
Canada
Easy Apply
154K-154K Annually
Junior
154K-154K Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Software Engineer for the Blockchain Platform, you will upgrade blockchain nodes, implement automation, and streamline services to reduce manual effort.
Top Skills: AutomationBlockchainIntegration TestingPythonService-Oriented Architecture
18 Hours Ago
Remote
Canada
219K-296K Annually
Expert/Leader
219K-296K Annually
Expert/Leader
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Principal Product Manager will lead the strategy and execution for Dropbox's Teams and Collaboration experience, focusing on alignment across multiple product streams, delivering growth, and mentoring other PMs.
Top Skills: B2BCollaboration ToolsCommunications ToolsProductivity ToolsSaaSWorkflow Tools
18 Hours Ago
Remote
Canada
157K-213K Annually
Senior level
157K-213K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Data Scientist will leverage data-driven insights to guide product roadmaps, build foundational tools for AI/ML growth, and communicate findings effectively to influence business decisions.
Top Skills: PythonSQL

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account