The Client Services Director manages business development and client relations, oversees project planning and execution, and mentors staff, focusing on water resource projects.
What We Offer:
Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program.
Position Description:
We are looking for a Client Services Director to join our Water Team to lead and expand our DFW metroplex market. The candidate must be a licensed PE with a bachelor's degree in engineering with fifteen years of related experience. The candidate should have experience working with various projects that may include water/wastewater treatment plants, wastewater collection and conveyance systems, water distribution and transmission systems, storm water, hydrologic and hydraulic models and/or other water resource projects. The candidate must also be self-motivated, work well with others, and have excellent writing, organizational, and communication skills.
Typical responsibilities include:
- Manage business development/sales activities and maintain excellent client relations
- At least 5 years of experience in a client service role
- Experience preparing a summary of qualifications, presentations, and proposals
- Prepare proposals and presentations
- Past experience preparing design reports and construction plans using local and state standards
- Review plans and specifications
- Assist with the development and/or review of the project scope, budget, and schedule for new project tasks
- Mentor senior-level, mid-level, and junior-level staff
- Review project status and other reports
- Attend client, public, project, and staff meetings including client progress, plan review, pre-construction, etc.
- Provide project oversight of technical planning, design, and construction management services on various projects
- Collaborate with the Water Market Segment to develop, implement, and achieve annual revenue objectives
- Maintain a safe working environment
- Be active in professional societies in which clients, or potential clients, are members
- Professional Engineering License
Education
- Bachelor’s Degree in Civil Engineering or related degree
About Wade Trim:
Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.
Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning. Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least three days a week and connects them virtually when working from home.
To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open-minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs.
Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.
If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at http://www.wadetrim.com/careers.
Wade Trim does not accept unsolicited resumes, candidate profiles, or CVs from third-party recruiters or employment agencies. Any submission made without a valid, signed agreement and an approved engagement request from Wade Trim’s People Services Team will be considered the property of Wade Trim. Wade Trim reserves the right to pursue and hire any candidate submitted through unsolicited means without any financial obligation to the recruiter or agency. A valid agreement can only be signed by the Director of People Services. Resumes or candidate profiles submitted at the request of a Wade Trim employee who is not authorized by the People Services team do not constitute a valid engagement. Recruiters and agencies must have a current, written agreement authorized by the Director of People Services to be considered an approved vendor.
Wade Trim is an Affirmative Action/Equal Opportunity Employer.
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