Client Relationship Manager

Job Description Summary

Celebrating more than 30 years of service and excellence in the Financial Service Industry, Thakar Financial LLC is seeking an experienced Client Relationship Manager who is looking to join this growing team. This ideal candidate will have a strong work ethic, strong communication and relationship skills, and is able to work independently. This role helps maintain white glove service to prospective and existing clients. The candidate will play a key role in the firm.

Job Description

Responsibilities:

• Proactively manage and deepen relationships with assigned clients, ensuring timely and effective communication and service.
• Be the main point of contact for all non-transactional client needs and ensure all client concerns are addressed.
• Schedule, attend, and facilitate client meetings (in partnership with the financial advisor) to review portfolios, performance, and goals.
• Manage client referrals, ensuring smooth onboarding and integration into the firm.
• Conduct quarterly and annual client reviews to align their financial goals with any changing life circumstances.
• Provide updates on market trends, portfolio performance, and relevant changes that impact their financial plans.
• Ensure clients feel heard and valued, handling specific requests, life events, or personal circumstances in a personalized way.
• Send personalized communication (cards, videos, etc.) to strengthen client engagement on significant life events.
• Assist the financial advisor by taking notes during client meetings, providing key insights, and handling documentation.
• Ensure that all compliance standards are met for client documentation and communication.
• Actively contribute to the firm’s ability to focus on high-level strategy by handling detailed administrative work related to client meetings.

Skills:

• Firm’s working structure, policies, mission, and strategies.

• Managed account platforms. 

• Investment concepts, practices and procedures used in the securities industry.

• Financial markets, products and industry regulations.

• Trading terminology.

• Client Relationship Management (CRM) software, or similar contact management software.

• Financial planning software.

• Microsoft Office, including Excel for developing spreadsheets as needed and for ongoing reporting.

• Effective communication

• Analyze and research account information.

• Identify time sensitive items and assess competing priorities.

• Analyze problems and establish solutions

• Work both independently and as part of a cohesive team.

• Provide a high level of customer service.

• Demonstrate competence, dependability, and responsibility

Education/Previous Experience

• Bachelor's degree

• 2+ years in a client relationship management role

Licenses/Certifications

• SIE required provided that an exemption or grandfathering cannot be applied.

• Series 7 required.

• Series 63, 65 and/or 66 as required by state.

Education

Bachelor’s (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel

Less than 25%

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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