Vanguard Logo

Vanguard

Client Experience Analytics Manager

Sorry, this job was removed at 04:16 a.m. (EST) on Tuesday, Jul 22, 2025
Be an Early Applicant
In-Office
2 Locations
In-Office
2 Locations

Similar Jobs

12 Minutes Ago
Remote or Hybrid
Pennsylvania, USA
55K-129K Annually
Junior
55K-129K Annually
Junior
AdTech • Digital Media • Marketing Tech
The Solutions Engineer collaborates with sales teams to provide technical support, develop solutions for customers, and enhance product implementation for ad-serving platforms.
Top Skills: Ad-Serving PlatformsDigital Tools
An Hour Ago
Remote or Hybrid
Pennsylvania, USA
51K-120K Annually
Mid level
51K-120K Annually
Mid level
AdTech • Digital Media • Marketing Tech
The Research Analyst collects and analyzes audience and business data to provide insights and recommendations for strategic decision-making.
Top Skills: AWSDatabricksLookerPythonRSQLTableau
An Hour Ago
Remote or Hybrid
Pennsylvania, USA
55K-129K Annually
Junior
55K-129K Annually
Junior
AdTech • Digital Media • Marketing Tech
The Solutions Engineer provides technical support and solutions for sales representatives and customers, focusing on ad-serving platforms and ensuring optimal customer experience.
Top Skills: Ad-Serving PlatformsDigital Tools
What you will have as an Advanced Data Analytics Manager
  • Problem solving skills: Ability to formulate a framework and roadmap to solve through complex and ambiguous business/product problems in partnership with various data functions
  • Knowledge of advanced analytics methods: Hands on expertise in data profiling, modeling to deliver a deep understanding of outcome drivers and curated insights/recommendations for next steps
  • Strong analytical skills, coupled with the ability to form hypotheses and draw meaningful insights from disparate data sources. The ability to understand data, process it, extract value from it, visualize it and communicate insights to audiences of various backgrounds, including senior management.
  • Ability to seamlessly translate business and technical dimensions: Coach and mentor analysts to identify business opportunities and breakdown complex business problems into analytics workstreams. Ensure that all work deliverables lead to enhanced enterprise and client outcomes.
  • Ability to synthesize and communicate the analytics perspective to technical and non-technical senior leadership. Deliver clear and concise presentations to showcase the value of analytics in solving through complex CX challenges.
  • Expert stakeholder management skills – actively build and deliver the analytics roadmap, OKRs. Experience in collaborating through a matrixed organization for delivery
  • Foresight and Planning skillset: Ability to recognize ongoing and repetitive needs that can be operationalized to free up analytics bandwidth for higher value work. Pre-empt requests and plan roadmap for various deliverables and roadshows.

 

Nice to have:

  • Experience in experimentation
  • Digital/Web analytics background
  • Adobe data tagging/capture knowledge

Qualifications:

  • Minimum of eight years related work experience in Analytics and Data Science
  • Experience working in SQL, Python, Tableau, and AWS.
  • Experience through progressive growth from hand-on analytics to people leadership
  • Minimum of 3 years experience building and presenting executive level PowerPoint presentations.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard Charlotte, North Carolina, USA Office

Two North Falls Plaza, Charlotte, NC, United States, 28217

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account