Claims Technical Director – Commercial Auto Bodily Injury

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

We provide workers’ compensation and commercial auto coverage for mid to large-sized companies, using our deductible program. Our service in claims and loss control is second to none. We’ve found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning they enjoy working with us too!

Currently we have an opening for a Claims Technical Director in our Commercial Auto department. The person in this role will investigate and adjust complex commercial auto bodily injury claims. The majority of the claims that this person will handle will be litigated.  This is an individual contributor position with no direct reports. We take an active approach in claims adjusting and are looking for a person who enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from an office in their home with occasional travel to claim reviews and meetings.

Essential Job Functions and Responsibilities

• Manage an inventory of claims with nationwide scope of significant exposure involving complex liability and litigation. 
• Review and evaluate coverage and liability. 
• Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims. 
• Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary. 
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority. 
• Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations. 
• Ensure that claims payments are issued timely and accurately.  
• Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements. 
•  Serve as a technical expert on a product(s) and/or line of business.
• May provide technical guidance and direction to team members. 
• Interact with underwriting and marketing regarding claims trend issues. 
• Performs other duties as assigned

Job Requirements

• A minimum of 10 years of commercial auto bodily injury adjusting experience is required.
• Current P&C adjuster licenses required, where applicable. 
• Strong consideration will be given to candidates with industry designations.
• Great communication skills, in both written and verbal form, are required.
• Ability to work with a variety of internal and external contacts is required.

Business Unit:

Salary Range:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.