Claims Technical Director-Alternative Markets Division

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Alternative Markets specializes in mono-line and/or multiline primary programs on either a traditional guaranteed cost (Specialty Programs) or risk-sharing basis (Agency, Association or Group Captives). Alternative Markets focuses on niche programs. All programs, whether risk sharing or not, benefit from a high level of exclusivity, tailored underwriting and dedicated team claims service

https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/alternative-markets

Our Alternative Markets Division is looking for a Claims Technical Director to join their team. This will be a fully remote position.

Essential Job Functions and Responsibilities

• Manages a significant inventory of claims for a highly complex product(s).
• Responsible for conducting thorough investigations, critically assessing coverage and liability, and formulating strategic approaches to claim resolution.
• Analyzes and negotiates settlements within prescribed authority, and participates in arbitrations, mediations, depositions, or trials.
• Develops and implements strategic coverage decisions, determining outcomes, and formulating negotiation strategies for stakeholders.
• Oversees the issuance of payments within assigned authority limits, ensuring accuracy and timeliness.
• Ensures all correspondence, reports, and settlement agreements are accurately documented and strategically managed.
• Serves as the technical expert on a product(s).
• Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s).
• Accountable for achieving performance targets/business results.
• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Experience: Generally, a minimum of 18 years of experience in property and casualty claims handling. Completion of a professional designation preferred, such as Associate in Claims (AIC).
• Scope of Job/Qualifications: Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry. Excellent analytical, negotiation, and problem-solving skills. Recognized as the company expert in their field. Ensures compliance with all legal, statutory, and regulatory requirements and is accountable for achieving performance targets and business results. Accountable for achieving performance targets/business results. Provides technical advice and support to lower-level positions, management, and other departments. An understanding of New York Labor Law is helpful

Business Unit:

Alternative Markets

Salary Range:

$107,000.00 -$140,000.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.