CICS Systems Programmer Specialist - Must have CICS Administration and Support

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact together–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the Team:

The Mainframe Onlines CICS team has responsibility for the installation, configuration, and maintenance of CICS TS regions and related products across FIS.  This includes products such as MacKinney Batch to CICS, CAFC, and DADS plus.  The support is across multiple physical mainframe locations consisting of many LPARs in various configurations, which include stand-alone and parallel sysplex environments, with SRO, MRO and CICSPlex setups.  We are looking for a motivated, self-starter who is anxious to step in and contribute while expanding your technical knowledge and skills.

Job Description:

The CICS Systems Programmer Specialist is a senior level member of the CICS team. The team supports over 1000 CICS regions, spanning various systems in a large and diverse high availability environment. The position will include:

• Candidate should have a minimum of five or more years’ experience for a senior level position involving CICS administration
• Configuration and support of CICS regions and related software
• Assignments to highly visible, sensitive, and critical systems.
• Gathering documentation for research and problem resolution of issues that may involve capturing and analyzing traces, dumps, and logs
• Customization, maintenance, and problem resolution for issues related to CICS.  
• Vendor list includes:
• Work with clients and business partners to resolve issues with the ability to provide communication on issues or complex information to a wide audience based on knowledge.
• Customization, configuration, maintenance, and problem resolution for CICSPlex setups
• Coding and problem resolution for installation exits
• Assisting development teams in troubleshooting application issues
• Interaction and effective communication with many different groups, including application support, mainframe systems support, operations, and various levels of management
• Should be able to explain technical information to non-technical personnel
• Provide 24x7x365 on-call support on a rotating basis and perform other on-call duties as required.
• Able to work system maintenance/implementation windows which are generally 1 AM to 5 AM Central Time on Sunday mornings, but can be anytime during the weekend
• Work with various groups in evaluating and recommending software products
• Evaluate, estimate, and provide recommendations for new clients
• Maintain and provide documentation
• Prepare for disaster recovery and participate in recovery tests and actual disaster recovery, if declared
• Highly skilled with extensive proficiency and provides second (2nd/3rd) level support for production issues
• Performs work as a project team member for technical or operational projects.
• Identifies and defines business requirements for major projects, new systems/applications, policy changes or related projects.

• Performs troubleshooting and diagnoses of system/application problems.
• Communicates with internal teams and/or clients regarding problem solving, testing, and related activities.
• Develops, documents, and implements standards, guidelines, direction and education on process/procedures for staff, creating and modifying REXX and CLISTs

Minimum Requirements:

• Possess exceptional written and verbal communication skills, including a vocabulary and style which permits the conveyance of technical information clearly, concisely, and unambiguously.
• Be able to communicate effectively to a wide range of audiences in a group presentation setting.
• Have a demeanor and communications style which is commensurate with client facing communications.
• Be self-motivating and able to work in a fast-paced environment and work on multiple tasks - completing those tasks within the given timeframe
• Be able to function as a team member in a multi-group, multi-team member environment
• Be able to use Microsoft PC products like MS-Word and MS-EXCEL
• Have at least 7 years programming experience in a technical environment.
• Be able to perform the functions listed in job description
• Be able to use TSO/ISPF sufficiently
• Be proficient in configuration, maintenance, and diagnostics in CICS TS
• Be knowledgeable in using SMP/e
• Be able to work independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment.
• Develop, document, and implement standards, guidelines, direction and education on process/procedures for staff.

Education:

College Degree or equivalent work experience.

Current and future sponsorship are not available for this position

Experience:

Candidate should have a minimum of five or more years’ experience for a senior level position in a z/OS environment

Desired Qualifications:

• 7+ years of experience working with CICS in a parallel sysplex environment
• Multiple LPAR environments
• CICSPlex configuration and debugging experience
• Security knowledge
• Encryption knowledge
• Knowledge of Project Management methods and techniques
• Knowledgeable with z/OS Unix System Services

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $125,850.00 - $211,410.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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