CI Business Process Analyst

Candidate may be located in Trinity, NC or Lexington, KY

We are seeking a dynamic and versatile professional to serve as a Continuous Improvement Business Process Analyst. This role is critical in bridging the gap between technical systems and end-user adoption. The ideal candidate will analyze business processes, support system implementation, and lead training initiatives to ensure successful deployment and sustained usage of enterprise platforms.

Key Responsibilities:

• Analyze current business systems and workflows to identify improvement opportunities
• Collaborate with cross-functional teams to gather requirements and design system solutions
• Assist in system configuration, testing, and deployment
• Document system processes, user guides, and technical specifications
• Provide post-implementation support and troubleshooting
• Serve as the go-to expert for specific business domains or system modules
• Translate business needs into functional requirements and system capabilities
• Advise stakeholders on best practices and process optimization
• Participate in system validation and user acceptance testing (UAT)
• Develop and deliver training programs for end-users, supervisors, and leadership
• Create engaging materials: SOPs, quick reference guides, videos, and e-learning modules
• Conduct live training sessions, workshops, and one-on-one coaching
• Monitor training effectiveness and adjust content based on feedback and performance metrics

Salary Range: $65,000-$95,000

Required Skills & Qualifications

• Bachelor’s degree in Business Administration or related field
• 3–5 years of experience in systems analysis, training, or SME roles
• Strong understanding of enterprise platforms (e.g., ERP, D365,)
• Power Business Intelligence (PBI) creation and interpretation experience desired
• Excellent communication, facilitation, and documentation skills
• Ability to translate technical concepts into user-friendly language
• Experience with digital training tools

• Required Travel 25-50%.

Preferred Qualifications

• Experience in manufacturing or supply chain environments
• Familiarity with connected worker platforms
• Certifications in business analysis, instructional design, or project management

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.