Chief of Staff- Lead Technical Program Manager

Job Description
Leverage your deep expertise and leadership to guide a cutting-edge organization, fostering growth and innovation in a dynamic environment.
As Chief of Staff / Lead Technical Program Manager for Corporate Data and Analytics Services, you will drive the successful planning and execution of the team's roadmap, communications plan, and associated logistics to help the organization achieve its business goals across the firm. Your deep knowledge of technical principles, practices, and theories is essential in facilitating the organization's ability to deliver innovative solutions while effectively managing resources and budgets. Your ability to analyze, reason, and adapt will enable you to navigate through ambiguity and changes, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job Responsibilities:

• Manage/Coordinate Quarterly Town Halls: Act as the central coordination point-managing speakers, content, and global logistics. Coordinate with the PowerPoint team for materials creation.
• Provide logistics oversight for the CTO: Manage travel events and planning around site visits, ensuring all pieces are in place through coordination with local teams.
• Manage CDAS-specific recognition events and activities for Global Technology and Corporate Technology.
• Own/Manage central communication and communications planning for CDAS.
• Own and manage departmental OKR process and global coordination of outcomes.
• Develop and execute comprehensive organizational plans, incorporating requirements, resource allocation, and timelines to ensure on-time delivery and efficient day-to-day operations within the Data Platform Engineering team.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain operational momentum and support timely mitigation of risks, implementation of controls, and completion of audit validations.
• Collaborate with cross-functional teams, including Finance and Business Management (F&BM), engineering, and business stakeholders, to define operational scope, objectives, and deliverables, ensuring alignment with overall business goals and budget plans.
• Utilize advanced analytical reasoning to assess operational performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness, including developing reporting and visualizations to measure performance against key objectives.
• Champion the adoption of strategic methodologies and solutions, fostering a culture of continuous learning and innovation within the team, and supporting major change initiatives to drive operational improvements within the division.

Required Qualifications, Capabilities, and Skills:

• 5+ years of experience or equivalent expertise in program management, leading complex projects and programs in a large organization.
• Highly organized and able to communicate directly with senior staff and management.
• Excellent verbal and written communication skills and attention to detail, with the ability to prepare various management reports to support business operations and decision-making.
• Highly motivated and self-directed, able to execute and act based on direction and own the outcomes.
• Ability to support recruiting and new-hire onboarding efforts for the team, identifying and coordinating opportunities for team-wide learning and professional development.
• Excellent relationship-building skills with the ability to forge relationships, indirectly lead, and gain consensus on processes, fostering a culture of continuous learning and innovation within the team.
• Proven track record of effectively managing resources, budgets, forecasting, and resource management needs, ensuring alignment with financial plans and operational objectives in a fast-paced, agile environment.

Preferred Qualifications, Capabilities, and Skills:

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.