Chief of Staff to CTO

Location: Austin, TX
About the department
The Chief Technology Officer (CTO) at Cloudflare is responsible for setting technical direction, leading innovation, and shipping great technology. The CTO's team at Cloudflare includes:

• Emerging Technology and Incubation: Cloudflare's department focused on shipping new products, built on our network, that place many small bets on the future of our industry.
• Developer Platform: Cloudflare's compute, storage, media, and AI layer where millions of developers build their applications.
• Cloudflare Research: the team at Cloudflare responsible for preparing the firm for the next decade of technology evolution.
• Cloudflare Privacy: the products built at Cloudflare that help make the Internet more private for all of its users.

The team operates independently from Cloudflare's core Product and Engineering team (though those partner teams are "Customer Zero" for anything built inside of the CTO's organization). The CTO's team consists primarily of engineers, researchers, and Product Managers.
The scope of problems tackled by the CTO range from investigating frontier technologies, like post-quantum cryptography, to shipping free tools that help build a better Internet, like our 1.1.1.1 resolver, to launching the foundations of products trusted by some of the world's largest organizations like our Zero Trust suite.
New products that started inside of the ETI group in the CTO's team include:

• Cloudflare's industry-leading Developer Platform products like our serverless compute solution, our storage offering, and our AI inference and services layer.
• Cloudflare's best-in-class Zero Trust product line, including our Zero Trust Access product, our Secure Web Gateway, our private networking technology, our data loss prevention suite, and our mobile and desktop clients.
• Cloudflare's privacy solutions, like our 1.1.1.1 DNS resolver, our consumer VPN product WARP, and the technologies we build with partners like Apple and Meta to preserve privacy on the Internet.
• Cloudflare's Media products, including our video streaming platform and real-time calls solution.
• Building blocks that change the economics of traditional costs on the Internet like our domain registrar.

About the role
You will lead the operations, strategic initiatives and communications of the group, working alongside the Product Managers and Engineering Leaders to launch new technology on Cloudflare's network.
Operations and Strategic Initiatives: Lead the strategic initiatives that start in ETI or rely on the ETI team. These projects can include acquisition due diligence and integration, partnerships that expand Cloudflare's technology to reach new customers, and marketing exercises that use technology built in ETI to better tell Cloudflare's story.
Team and Project Management: Shape the execution of ETI's vision for helping build a better Internet. The product and engineering teams in ETI will trust you to help set priorities across the group and to own new projects or dependencies. You will work closely with teams across Cloudflare to deliver on those goals.
Communications: You will help ETI tell its story, internally and collaborate cross-functionally to help tell it to the right audiences externally. You will collaborate with Communications Team to help tell stories externally and to help draft external communications. You will also create retrospectives and celebrations that we share with Cloudflare, owning the presentations and materials sent by ETI. You will also help the product, engineering, and marketing teams get the inputs they need to tell specific stories in their areas.
Who you are
A suitable candidate will have an exceptional understanding of engineering or product management, possess a deep desire to learn and communicate with grace and empathy inside and outside of Cloudflare. You have an entrepreneurial approach and solve thorny problems by getting first to the principles and then aligning the team on the goal; executing, learning and adapting.

• Experience as a Product Manager in a technology company or a combination of technical experience plus management consulting or investment banking
• Experience working alongside engineering and design teams
• Track record of working with or reporting to senior management
• Experience working with customers to deploy and capture feedback on new technologies
• The ability to work in a fast-moving and ever-changing environment
• Excellent written and verbal communication skills
• Exceptional people skills and empathy
• A high degree of attention to detail
• A kind and generous attitude towards customers and co-workers alike
• A desire to receive feedback and grow

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave