Case Manager

This is a remote position.

Our client is looking for a Full-Time Case Manager to support their legal team in handling personal injury and workers’ compensation pre-litigation cases. Over the past several years, they have established themselves as a trusted law firm dedicated to helping clients navigate complex legal challenges with compassion, efficiency, and professionalism.

The ideal candidate is a proactive and detail-oriented professional who enjoys organizing case files, communicating with clients, and ensuring every matter is handled with precision. This role requires strong communication skills, excellent English proficiency, and experience managing pre-litigation cases in the personal injury or workers’ compensation field.

• Manage pre-litigation case files for personal injury and workers’ compensation claims.
  

• Ensure all case records are complete and up to date, including medical records, police reports, and supporting documentation.
  

• Conduct regular client follow-ups to gather additional information, provide updates, and maintain strong client relationships.
  

• Communicate effectively with insurance adjusters, healthcare providers, and other parties involved in each case.
  

• Organize and track case milestones using Clio or similar case management software.
  

• Prepare, review, and maintain correspondence and legal documents.
  

• Support attorneys with case preparation, summaries, and client intake processes.
  

• Maintain confidentiality and accuracy across all client communications and records.
  

• Perform administrative tasks as needed to ensure smooth case progress and timely completion.
  

• Proven experience in case management within a personal injury or workers’ compensation law firm.
  

• Strong organizational and time management skills with the ability to manage multiple cases at once.
  

• Proficiency in Clio and Microsoft Office Suite (Word, Excel, Outlook).
  

• Excellent written and verbal communication skills in English.
  

• Attention to detail and commitment to maintaining accurate case documentation.
  

• Ability to communicate professionally with clients, medical offices, and external stakeholders.
  

• 2+ years of experience in pre-litigation personal injury or workers’ compensation case management.
  

• Familiarity with medical records, police reports, and insurance correspondence.
  

• Strong follow-up skills and ability to meet deadlines.
  

• High level of professionalism, empathy, and discretion when dealing with sensitive client matters.
  

• Bachelor’s degree or equivalent professional experience preferred.