This role involves creating test plans and reports, identifying defects, conducting calibration sessions, and improving service quality in capital markets.
Experience in writing clear, concise, and comprehensive test plans and test cases. Routinely generate and communicate project QA test status reports. Identify defects and provide troubleshooting and track progress in Jira Work with business users on billing payment and quality assurance. Conduct Calibration sessions in sync with the Delivery and QA team. Develop, Recommend, and monitor corrective and preventive actions. Develops and conducts briefings for the targeted group of advisors that address Service Quality deficiencies and/or improvement opportunities. Prepare Daily/Weekly reports. Understanding of capital market and asset management industry Basic knowledge of QA practices, theories, tools and quality detection techniques Understands market data, its providers and significance. Familiarity with Microsoft Office, database software Client Business Area: Wealth Management, Asset Management, Proxy voting. Client environment: ETL, SQL and JIRA
Top Skills
ETL
JIRA
MS Office
SQL
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
