Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Talent Programs team at Coinbase is responsible for defining our hiring strategy & processes, and keeping the recruiting engine running efficiently and with the highest quality. We partner cross-functionally daily with Talent, People Analytics, HR Tech, and People Operations to bring our programs and initiatives to life. We don't just wait for things to happen; we are always looking around the corner and taking action. Innovation is our game; we're always searching for smart, practical ways to do better work. When the unexpected hits, we're on it, tackling problems head-on.
Role Overview:
We are looking for a Candidate Experience Specialist (L3) to join our Global Talent Acquisition team and deliver an exceptional, efficient, and candidate-first interview experience. In this role, you’ll partner closely with recruiters, hiring managers, and fellow coordinators to support end-to-end interview scheduling, drive process excellence, and serve as a key ambassador of our employer brand throughout the candidate journey. This role reports into the Global Candidate Experience Lead.
What you’ll be doing (ie. job duties):
- Interview Scheduling: Own the scheduling of interviews across multiple time zones, ensuring accuracy, timeliness, and a seamless experience for candidates and interviewers.
- Candidate Communications: Serve as a primary point of contact for candidates throughout the interview process—sending confirmations, answering questions, and ensuring consistent, high-quality communications.
- Process Excellence: Identify and implement opportunities to improve scheduling processes, templates, and tools in collaboration with the Candidate Experience Lead and recruiting team.
- Candidate Advocacy: Anticipate candidate needs and proactively resolve issues, delays, or conflicts to minimize friction and maintain a white-glove experience.
- Cross-Functional Collaboration: Partner with recruiters, hiring managers, and other stakeholders to support complex interview loops and high-priority hiring efforts.
- Content Stewardship: Help maintain and update candidate-facing content and communication templates to ensure consistency, accuracy, and brand alignment.
- Continuous Learning: Stay up to date on candidate experience best practices, tools, and technologies—including automation and AI-enabled scheduling—and bring forward insights to enhance our practices.
What we look for in you (ie. job requirements):
- 2+ years of experience in recruiting coordination, HR operations, or a customer-facing support role.
- Exceptional attention to detail, time management, and organizational skills.
- Strong written and verbal communication skills, with a natural ability to build trust with candidates and stakeholders.
- Experience working with an Applicant Tracking System (preferably Greenhouse) and scheduling technology (preferably Guide)
- Ability to manage multiple priorities in a fast-paced and dynamic environment.
- A customer-first mindset with a passion for creating an outstanding candidate experience.
- Proactive, adaptable, and comfortable navigating ambiguity.
Nice to haves:
- Familiarity with AI-based scheduling tools and automation.
- Knowledge of global time zone coordination and international hiring processes.
- Experience supporting a remote or globally distributed recruiting team.
- Interest in data, reporting, or process optimization.
Job: P71144
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal OpportunityCoinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
Top Skills
Coinbase Charlotte, North Carolina, USA Office
Coinbase Charlotte Office
Charlotte, North Carolina, United States
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