Campaign Manager

Healthgrades is the leading online resource for comprehensive information about physicians and hospitals. We make healthcare more accessible and transparent for consumers by differentiating providers on the basis of patient satisfaction, physician experience and hospital outcomes.

The role of Campaign Manager will be a key contributor on the Revenue Operations team, serving as the final touch point for activation of digital advertising campaigns.  This highly detailed role is heavily focused on internal and external customer service, detailed campaign configuration in Order Management Tools, Ad Servers and Demand Side Platforms and ensures accurate and efficient planning and delivery against revenue commitments.

To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

• Manage the quality assurance, launch, and optimization of display and video media campaigns
• Prepare Request for Proposal Responses and Media Plans upon request
• Ensure data sync between Order Management System and CRM
• Insertion Order Entry into Order Management System
• Enforce Minimum Spend, Rates, and Inventory Capacity
• Process, schedule, and test third party client tags to ensure accurate functionality and reporting
• Suggest and implement performance and delivery optimizations
• Buy media through Demand Side Platforms on behalf of clients, monitoring spend/margins/discrepancies to ensure efficient use of funds
• Manage and communicate delivery and pacing for assigned accounts
• Investigate ad delivery tracking problems to determine the source of the break in data
• Provide Ad Hoc reporting for performance and delivery needs
• Partner with Business Operations team to provide accurate month end delivery/billing counts
• Ensure access to third/fourth party vendor reporting
• Manage to Ad Verification Vendor requirements for campaigns
• Process screenshot requests
• Solicit creative from Client Services, escalate late creative as necessary
• Provide inventory availability for optimization requests
• Manage order/line cancellations
• Coordinate with internal teams for other non-ad product offerings as neede

• 2+ years experience managing online display media campaigns preferred
• Power user of Microsoft Excel and/or Google Sheets
• Excellent written and verbal communication skills.
• Knowledge of commonly used concepts, practices, and procedures as they relate to advertising systems administration and management.
• Ability to respond calmly, quickly, and decisively to unpredictable or unexpected events and changes
• Ability to identify and document risks, obstacles, completed activities, etc.
• Strong project management skills with high attention to detail and the curiosity to find solutions
• Extraordinary customer service skill

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $63,800 - $72,000 
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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