The Business Support Generalist will support various business functions, resolve delivery issues, guide customers through product offerings, and enhance service quality.
Who We Are
McMaster-Carr is an innovative e-commerce company helping customers build anything because we offer everything. We've thrived for over 120 years thanks to our relentless focus on the customer experience, adaptability, and world-class operations. Our curious, exceptional people are always at the center of our evolution, turning new challenges and disruptive technologies into opportunities to learn new skills and get important work done that makes our customers' lives better.
What You'll Do
It's an exciting time at McMaster-Carr with construction underway for a regional headquarters in Fort Worth -a modern, automated distribution facility that will help support Texas customers with the excellent service and innovative solutions that define our company.
As a Business Support Generalist, you'll play a key role in this growth. This dynamic, cross-functional position offers the opportunity to get exposure to a variety of teams and business functions. You'll contribute to the smooth execution of our services and help ensure we continue to deliver the speed, precision, and reliability our customers expect.
In this role, you'll adapt to new challenges and environments, learning how different parts of the organization work together. You'll collaborate across teams to solve problems, deliver timely and accurate service, and support thoughtful, personalized interactions with our customers.
Make an impact and grow your professional skillset through experiences like:
Cash Compensation
Total cash compensation ranges from $106,000 - $119,000 annually, which includes annual cash profit sharing based on company profitability.
Be Rewarded
We are committed to comprehensive benefits to support employees and their dependents, such as:
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.
EOE/M//Vet/Disability/Sexual Orientation/Gender Identity
McMaster-Carr is an innovative e-commerce company helping customers build anything because we offer everything. We've thrived for over 120 years thanks to our relentless focus on the customer experience, adaptability, and world-class operations. Our curious, exceptional people are always at the center of our evolution, turning new challenges and disruptive technologies into opportunities to learn new skills and get important work done that makes our customers' lives better.
What You'll Do
It's an exciting time at McMaster-Carr with construction underway for a regional headquarters in Fort Worth -a modern, automated distribution facility that will help support Texas customers with the excellent service and innovative solutions that define our company.
As a Business Support Generalist, you'll play a key role in this growth. This dynamic, cross-functional position offers the opportunity to get exposure to a variety of teams and business functions. You'll contribute to the smooth execution of our services and help ensure we continue to deliver the speed, precision, and reliability our customers expect.
In this role, you'll adapt to new challenges and environments, learning how different parts of the organization work together. You'll collaborate across teams to solve problems, deliver timely and accurate service, and support thoughtful, personalized interactions with our customers.
Make an impact and grow your professional skillset through experiences like:
- Guiding people through our extensive product offering and helping them find the right solutions.
- Resolving urgent delivery and order issues by coordinating with our warehouse and logistics partners.
- Supporting business growth by connecting internal resources to external needs.
- Enhancing service quality by understanding and responding to unique preferences and priorities.
Cash Compensation
Total cash compensation ranges from $106,000 - $119,000 annually, which includes annual cash profit sharing based on company profitability.
Be Rewarded
We are committed to comprehensive benefits to support employees and their dependents, such as:
- 100% tuition reimbursement
- Medical, dental, pharmacy, and vision plans with no monthly premiums
- Industry leading company-funded retirement accounts
- Employee resource groups
- Inclusive, all-gender benefits
- First-time home buyer assistance
- Paid parental leave for all new parents
- Adoption and surrogacy assistance
- Paid time off for vacation and personal time
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.
EOE/M//Vet/Disability/Sexual Orientation/Gender Identity
Similar Jobs at McMaster-Carr
eCommerce • Hardware • Information Technology • Logistics • Mobile • Software • App development
This role involves leading high-performing teams, analyzing customer data for product opportunities, and improving operations in a dynamic environment.
eCommerce • Hardware • Information Technology • Logistics • Mobile • Software • App development
The Business Development Lead will drive sales development in Texas, manage customer relationships, assess leads, and provide insights to business leaders.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
