Business Resiliency Specialist I

Job Summary:

The Business Resiliency Specialist I assists in the development, implementation, and maintenance of our IT Disaster Recovery Plan focusing on ensuring the resilience of our IT systems and services in the event of disruptions.

Essential Functions:

• Assist in developing and maintaining the IT Disaster Recovery Plan to align with company objectives.
• Coordinate and implement disaster recovery processes for servers, databases, networks, and operating systems across hybrid environments (SaaS, IaaS, PaaS).
• Participate in Business Impact Analyses to identify critical systems and recovery strategy dependencies.
• Collaborate with IT teams to ensure Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) meet business continuity needs.
• Participate in organizing and facilitate disaster recovery exercises, documenting results and identifying areas for improvement.
• Help maintain accurate documentation of disaster recovery processes and exercise outcomes, addressing gaps.
• Work closely with IT teams and departments to support seamless integration of disaster recovery strategies into overall IT operations.
• Support assessments of the disaster recovery program's overall state and ensure third-party compliance with contractual obligations.
• Contribute to enhancing disaster recovery processes based on lessons learned and best practices.
• Assist in audits as required.
• Perform additional job-related tasks as requested.

Education and Experience:

• Bachelor’s Degree in Computer Science/MIS or related field or equivalent years of relevant work experience is required

Competencies, Knowledge and Skills:

• Basic understanding of IT concepts, disaster recovery, and business continuity principles.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Critical listening and thinking skills
• Familiarity with ITSM frameworks or tools (such as ITIL) is a plus but not required.
• Ability to work independently and within a team environment
• Effective organization and prioritization skills
• Customer service oriented
• Advanced decision making, trouble shooting and problem-solving skills

Licensure and Certification:

• DRII or BCI Certification preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business