Business Resiliency Manager

What you'll be doing

• Design and execute Varo’s Business Resiliency Program
• Facilitate the annual completion of the enterprise Business Impact Analysis, to identify acceptable recovery time periods and resource requirements for business processes, applications, and the overall enterprise
• Liaise with key business, technology, and application teams to set recovery time objectives, recovery point objectives, service level agreements with vendors, convey business needs, and identify gaps
• Partner with business process and application owners to develop and maintain Business Continuity (BC) and Disaster Recovery (DR) strategies and plans
• Develop appropriate BC and DR testing scenarios and facilitate exercises with key stakeholders. Collaborate to develop an annual test schedule and lead the execution with key partners across Varo, to ensure key functions can be recovered within required time frames to meet enterprise-wide objectives
• Report on test results, and prioritize and track the progress of any remediating actions with relevant working groups and committees
• Provide relevant material and lead conversations with external regulatory partners on BC
• Assess business resiliency of current or proposed third-party relationships and work with Third Party Risk Management when reporting on events experienced by a third party
• Assess technology resiliency of current and proposed technology solutions; act as a consultant for resiliency programs 
• Create documentation, including incident ticket, root cause analysis and coordinate remediation plan completion for third party and internal incidents 
• Monitor internal and external environments for potential events that may impact Varo, collaborating with relevant stakeholders to manage notifications and communications
• Work with the Crisis Management Team during disruption events and facilitate post-mortem analysis of events and track key remediation actions through completion
• Monitor and track program compliance and effectiveness through KRI and KPI metrics and prepare management and board reports on business and technology resiliency
• Provide ongoing SME guidance and assistance on business resiliency and business continuity matters, including creating or administering training and awareness presentations or materials
• Work with Human Resources to identify potential events that require activation of BC or DR plans and communicate with impacted stakeholders

You'll bring the following required skills and experiences

• Minimum of 5 years managing Business Resiliency, Business Continuity, and Disaster Recovery within an organization, demonstrating in-depth knowledge and experience
• Minimum of 7 years experience in a financial services or technology company
• Bachelor's degree (must have), with a concentration in Information/Cyber Security or Computer Science, Information Technology (preferred)
• Business Continuity Certification (e.g., CBCP (preferred), CBCI, ISO22301, ASISSPC.1.-2009) and understanding and experience of business continuity management and governance frameworks (e.g., DRI Professional Practices, BCI Good Practice Guidelines, ISO22301, ISO22316 )
• Experience reporting/presenting to the senior management and/or the Board
• Experience managing internal, external, and regulatory audits
• Ability to work nights and weekends during a crisis event
• Ability to understand disaster recovery concepts for a modern technology stack (digital, cloud, APIs, emerging technologies, etc.) 
• Excellent team skills, both as a leader and as a team player   
• Excellent communication skills, especially related to facilitation, documentation, and reporting
• Candidates without AWS Cloud experience must complete AWS Certified Cloud Practitioner Certification training within 12 months of being hired if offered employment