The Senior Business Process Architect will analyze and document business processes and collaborate with stakeholders to improve telecommunications systems.
About Cartesian
Cartesian is a specialist consulting firm with over 35 years of experience serving the global telecommunications, media, and technology (TMT) sectors. We partner with clients worldwide to design and implement practical strategies, data-driven transformations, and technology solutions that drive growth and operational efficiency. Our expertise spans analytics, strategy, technical services, content security, and management consulting.
Role Overview
Cartesian is seeking a Senior Business Process Architect to support a Tier 1 Telecommunications provider's digital transformation. This role is critical in developing the end-to-end business and technical process documentation required to modernize core BSS/OSS platforms.
The ideal candidate bridges the gap between business analysis and enterprise architecture, leveraging consulting skills to translate complex deliverables into clear process flows while ensuring that operational risks and controls are addressed.
Role Overview
Cartesian is seeking a Senior Business Process Architect to support a Tier 1 Telecommunications provider's digital transformation. This role is critical in developing the end-to-end business and technical process documentation required to modernize core BSS/OSS platforms.
The ideal candidate bridges the gap between business analysis and enterprise architecture, leveraging consulting skills to translate complex deliverables into clear process flows while ensuring that operational risks and controls are addressed.
Key Responsibilities
- Analyze business and technical artifacts to synthesize end-to-end process and system flows.
- Partner with technical and business stakeholders to elicit, validate, and refine cross-functional requirements.
- Develop Application Context Diagrams (ACD), System Interface Diagrams, and Business Process Models to articulate system interactions.
- Facilitate stakeholder reviews to drive consensus and formal sign-off on all process documentation.
Skills, Knowledge and Expertise
Required Qualifications
- 5–8 years of professional experience in technical architecture, enterprise analysis, or related consulting roles, ideally within complex corporate environments
- Solid business analysis skills with high attention to detail
- Proven client-facing consulting skills, including responsiveness, active listening, adaptability, and the capacity to drive projects forward
- Self-motivated approach to overcoming project obstacles with creative solutions
- Experience with large-scale enterprise systems and high-level architectural frameworks
- Strong communication skills with the ability to articulate complex technical and business concepts to diverse stakeholders
- Proficient in creating ACDs and data flow diagrams using tools such as Visio, Lucidchart, or Bizzdesign
- Technical background in areas such as software development, system architecture, data analysis, or QA
- Familiarity with SOX and/or operational controls within technical processes
- Ability to collaborate effectively with team members and provide clear direction to small teams
Preferred Qualifications
- Telecommunication industry experience
- Basic understanding of finance and accounting principles
- Familiarity with Agile methodologies and cross-functional delivery models
What We Offer
- Strategic focus on the TMT sector and a reputation for solving the industry’s toughest challenges
- Exposure to high-impact projects in the TMT sector
- Opportunity for professional growth and advancement
- Collaborative, entrepreneurial culture where your ideas matter
- Competitive compensation and benefits
About
Cartesian is a specialist consulting firm of industry experts focused on the global telecommunications, media, and technology industries. For over 35 years, we have helped clients worldwide build and execute strategies that transform the products, services, and organizations that shape the industries in which they operate.
Similar Jobs
Information Technology • Consulting
The Business Process Architect leads a team of analysts to enhance business processes through strategic planning and implementation within ServiceNow.
Top Skills:
Cloud-Based PlatformsHrsdServicenow
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Manager, you will lead teams to address complex business challenges, focusing on the Lead-to-Revenue cycle and implementing Oracle solutions to enhance client operations and drive revenue.
Top Skills:
Commerce CloudIntegration ServicesMarketing CloudOracle CpqOracle CxRevenue ManagementSales CloudService CloudSubscription Management
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Manager, you will supervise teams, manage client engagements, and facilitate the implementation of Dynamics 365 ERP Finance. This includes analyzing complex business issues and ensuring adherence to methodologies and standards.
Top Skills:
AzureMicrosoft Dynamics 365Power BIPower Platform
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
