Business Operations Manager

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

As a Business Operations Manager, you’ll play a key role in bridging business needs with innovative technological solutions. Working closely with stakeholders across departments, you’ll identify opportunities for impact and translate them into scalable processes powered by advanced tools and AI. This role is perfect for someone who enjoys combining strategic thinking with hands-on execution, thrives in cross-functional environments, and is excited about using technology to drive meaningful business outcomes.

This role sits under the Business Application department, focusing on strategy and execution while collaborating with various teams to enhance operational efficiency and align cross-functional efforts.

• Convert strategic objectives into actionable tasks for cross teams execution.
• Leverage AI technologies to optimize business processes and foster innovation.
• Lead and manage business application projects from concept to implementation, ensuring the delivery of high-quality solutions that meet business needs.
• Support process improvements across multiple departments while maintaining alignment with stakeholders, including Sales, CS, Marketing, Product, and Finance.
• Assist in defining KPIs, maintaining data, generating reports, and monitoring performance.
• Serve as an Application System Administrator, overseeing the configuration, maintenance, and documentation of various information systems with a focus on continuous improvement.

• 2+ years experience in sales, business, marketing, or product operations - Must!
• Experience with systems and integrations (Salesforce, hubspot, etc) - Must!
• Experience with AI technologies and business process optimization (great advantage!) 
• Strong organizational skills with the ability to manage multiple projects.
• Analytical mindset and keen attention to detail.
• Excellent communication skills.
• Adaptability and proactive approach to problem-solving.
• Ability to work independently with minimal supervision.
• Ability to collaborate effectively with cross-functional teams.

Business Operations Manager