Business Manager

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Lead Teams. Build relationships. Land customers. Everyday.

Fast-forward a few months.

As our new Business Manager, thank you for helping Kimball Electronics performing our mission of maintaining long-term customer relationships while optimizing the capacity and capability of our current facilities. Your work is supporting our growth and expansion. You are the main contact between the customer and Kimball Electronics and oversee an easy and coordinated interface between customer and Kimball plants and headquarters.

Quick Summary:

Consider this: You work on some of the most important projects in the industrial market segment at Kimball Electronics. As a Business Manager, you will contribute to our success by communicating Kimball's "Package of Value" and implementing strategic plans to develop long-term relationships in the industrial market vertical with existing OEM customers. You will work at all levels of the organization while traveling globally to provide a common look and feel for our customers. The Business Manager is an existing role within Kimball Electronics Shared Services. Our new team member will be located remotely in United States, ideally in the Midwest or on the East Coast, outside of the Jasper, IN headquarters. You will report to the Vice President, Industrial Solutions. This is a remote-working position – you will work from your home office when not traveling for customer or company visits.

We're looking for someone with the knowledge of or experience with electronics manufacturing, and technical training, but will consider someone who has demonstrated a high level of performance in program management, using marketing strategies, and leading teams. To be successful you must be self-motivated, have excellent communication skills, a positive attitude, and be able to develop long term relationships.

Short-term: (0 to 6 months)

• Learn and adopt Kimball Electronics philosophies and culture
• Learn and build a partnership with important personnel at the customer locations through regular onsite visits
• Understand Kimball Electronics Processes
• Learn and understand main capabilities of each of our facilities
• Develop an understanding of the Kimball Customer Management Model
• Develop an understanding of the Kimball quote development process. Becoming efficient in the tools we use to manage our accounts using: Business Warehouse, forecast management, SAP, and our Quote Model
• Understanding and learning to work within the customers processes such as S&OP process, E&O claims process, AR process
• Develop an understanding of current strategy for customer account assignments, including current projects, actions, and issues within the existing customer account
• Develop Strategy statements
• Assume responsibility for existing launch activities.

Midterm: (6 to 18 months)

• Manage Periodic Business Reviews (PBR), Scorecard, Action Plans
• Guide the customer management model per Kimball philosophy.
• Begin the prospecting process of identifying additional opportunities with the current account assignment
• Assume complete ownership of the customer account assignment.
• Create and guide next steps for continued, profitable, strategic growth.
• Create and guide next steps to positive cash flow and on time AR.
• Improve Productivity Plans for each customer assignment.

Longer Term: (>18 months)

• Identify and lead business development improvement processes.
• Support at least two accounts.

Basic Background Requirements:

• A willingness to travel nationally and globally.
• Work remotely
• An engineering degree, or relevant Electronics Manufacturing, Business Development or Program Management experience.
• Relevant industry work experience including:
• Experience establishing long-term relationships with customers at all levels both from a personal and professional perspective
• Excellent negotiation skills
• Experience working with customers, suppliers, operations, and exposure to Lean/Six Sigma processes and techniques
• 3+ years of experience leading teams (without direct reports).
• The ability to work with all levels of the organization (Customers and internal to Kimball).
• Guide specific projects and account teams.
• Detailed and responsive to both the customer and Kimball's operational needs.
• Develop and articulate creative solutions to operational and commercial issues.

Medical, Dental, 401K, Vision, Disability, and Employee Assistance Program

Kimball Cares Leave Program

Work schedule flexibility

Senior Leadership Engagement

Personal development

Social & Environmental Responsible

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Kimball Electronics we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability or any other characteristic protected by applicable federal, state, or local law.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

The typical pay range for this role is:  $110000 - $140000

the actual wages offered will vary based on multiple factors, including experience, education, geography, and other relevant factors.