Business Execution Director- Operation Support

Job Summary:

Wells Fargo is seeking a Business Execution Director – Operations Support Leader, under Wells Fargo Home Mortgage. The person will be responsible for developing, implementing, and executing business initiatives and programs, as well as serving as advocates for Wells Fargo's vision and business plans across Home Lending Operation team. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Be accountable for all primary support activities for Home Lending Operations including change management, project/initiative management, business led learning, onboarding, and engagement with production leaders to improve execution and performance.

• Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes

• Drive prioritization discussions with leadership to ensure resources are mobilized around highest value activities

• Lead Business Execution team for assigned initiatives through extensive experience in Loan Origination workflow (processes and procedures) ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate

• Execute on Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency

• Have a deep understanding of the economic implications of strategic decisions affecting mortgage production, with the ability to clearly articulate these impacts to stakeholders

• Interpret policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities

• Collaborate and influence Home Lending Operations, Retail leadership and partners to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives

• Manage allocation of people and financial resources for Business Execution

• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of Project Management, Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience.

Desired Qualifications:

• Experience with global operations including offshoring and use of third parties

• Strong financial acumen and experience in understanding the impacts of change and key initiatives on productivity, capacity, customer experience, and expense.

• Extensive knowledge in Mortgage Production workflow (processes and procedures) and experience driving efficiency initiatives across operational functions.

• Demonstrated ability to create and present a clear, strategic vision to executive leadership with exceptional polish and professionalism, both in verbal and written communication.

• Excellent presentation skills.

Job Expectations:

• This position requires compliance with all mortgages regulatory requirements and Wells Fargo’s compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents

• This position is not eligible for Visa sponsorship.

• This position offers a hybrid work schedule. Preferred location(s) listed below. Relocation assistance is not available for this position.

Posting Locations:

• Charlotte, NC -550 S Tyron St

• Charlotte, NC -1525 W WT Haris Blvd

• Des Moines, IA-800 S Jordan Creek Pkwy

• Minneapolis, MN- 600 Wells Fargo

• Dallas, TX 1445 Ross Ave

• San Antonio, TX-4102 Wiseman Blvd

• Tempe, AZ -1150 W. Washington

• New York City-150 E 42nd St.

• St Louis, MO- 114 N Beaumont St, Building D

• Wilmington, DE-2200 Concord Pike

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

Posting End Date:

31 Mar 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.