Business Execution Administrator

About this role:

Wells Fargo is seeking a Business Execution Administrator in the Unclaimed Property Operation Company Escheat department as part of

Banking Operations group. Learn more about the career areas and lines of business at wellsfargojobs.com.

The Wells Fargo Unclaimed Property Company Escheat team handles Unclaimed Property reporting and remitting (the escheatment process) for the entire Wells Fargo enterprise (with few exceptions). This includes receiving, processing, aging and escheating various account and property types from various holders (subsidiaries, entities and lines of business) under the Wells Fargo enterprise. In this role, the business execution administrator will support all escheatment processes and functions, beginning to end. The successful candidate will need to be able to successfully manage various highly complex and manual processes that often occur concurrently and with short turn-around times. There will be periods of required overtime, additional in-office expectations, and time when paid time off (PTO) is restricted. The candidate will need to ensure they remain in compliance with internal policies, and jurisdictional regulatory requirements.

Additionally, team members in this role will assist in processes designed to assist other lines of business to submit property data and funds to the Unclaimed Property group. They will process reclaims and or reactivations for customers or lines of business, pull and prepare reports to assist in sending due diligence notification to customers, and report and remit property and funds to the appropriate jurisdictions.

As a member of the Company Escheatment team, the Business Execution Administrator will perform various quality control activities throughout the entire process. They will need to navigate various tools and applications to conduct research, resolve and respond to line of business, state or customer inquiries and complaints, while adhering to standard processes and procedures.

Additional functions may include participating in special projects, business initiatives, and assisting with other functions associated with managing escheatment activities for the company.

In this role, you will:

• Play a key role in the day-to-day escheat operations for various property types from across the Wells Fargo enterprise.

• Perform moderate to highly complex operational tasks related to the end-to-end escheatment process, including receiving, processing, and escheatment of

  unclaimed property.

• Develop an understanding of, and remain in compliance with, all US State and jurisdictional regulatory requirements related to the escheatment.

• Exercise risk management to identify and escalate potential issues and gaps in business processes.

• Support change and assist with the implementation of initiatives related to escheatment operations, as well as other programs, projects, or processes directly or indirectly related to the business.

• Manage communications with internal lines of business as well as state administrators as it relates to escheatment or other projects, services, and initiatives.

Required Qualifications:

• 2+ years of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience managing large amounts of data with an understanding of Relational Database Management (RDM) applications. (examples: MS Access, SQL).

• Understanding of reporting tools such as Power BI/Tableau is a plus.

• Experience working with database tables and Joins is a plus.

• Experience manually handling and manipulating large amount of data in various data formats, including Txt file format.

• Experience with data extraction and importing, including an understanding of Excel macros, VLOOKUP, mail merge, parsing, scrubbing.

• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) and Adobe Pro.

• Ability to navigate and research various systems of record across the Wells Fargo enterprise, including applications, systems, and other sources for property information, documents or files (examples: HOGAN, SX, PEGA, CHUCKY, 1OFC (FK), Share drive, SharePoint, etc)

• Expertise in Quality Control or Quality Assurance (QC/QA)

• Effective business acumen in email communications with internal and external partners.

• Ability to quicky and effectively complete various manual processes in a complex and changing regulatory environment.

• Ability to work professionally and effectively with others in a high stress environment with highly manual processes and tight regulatory deadlines.

• Self-driven to independently learn complex processes with limited guidance.

• Willing to take on a high level of responsibility, initiative, and accountability.

• Ability to independently problem solve and think critically.

• Excellent verbal, written, and interpersonal communication skills.

Job Expectations:

• This is a hybrid in-office position, you will alternate one week in-office and one week work-from-home: (note: additional in-office days, restricted PTO, or mandatory overtime will be required based on business needs.)

Location:

• 1801 Park View Dr, SHOREVIEW, MN 55126

• 1525 W W T Harris Blvd, CHARLOTTE, NC 28262-8522

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$22.36 - $33.51

Posting End Date:

28 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.