Business Excellence Specialist

Business Excellence Specialist 

The Business Excellence Specialist is an essential member of the BE organization who will support store success both remotely & onsite.  Reporting directly to the North American Business Excellence Leader, this individual will work closely with leadership to implement new sales initiatives as they relate to store success. Problem-solving, onsite validation, Onsite Store Support, and Store Manager training are all a large part of the job. Occasional project management will be required, as well as Policy & Process development and maintenance.  

This position requires travel up to 75% of the time. 

Position Responsibilities

Validation 

• Onsite validation of compliance & Business Excellence elements
• Store Business Review & Business Excellence Process Confirmations
• In-person store audits

Discovery & Problem Solving 

• Visit stores with chronic misses on Business Excellence metrics, establish Root Causes
• Recommend corrective actions to be completed that will correct the problem
• Support branches in need of onsite emergency support

Store Manager Training

• Coordinate & assign online training for new Store Managers
• Conduct Virtual training to supplement online training, including "go-do" assignments to review with your students
• Onsite visits to reinforce the above training and validate understanding/implementation

Projects & Other

• Project Manage New Store Openings

• Act as ERP Subject Matter Expert to support questions from all departments, mainly branches.

  
  
• Policy writing & maintenance
• ERP programming testing and new functionality change management
• Testing new processes for the Digital Team

YOU MUST HAVE

• 2 years of experience of multi - site leadership or Minimum 2 year of experience as an Operations Manager.

WE VALUE

• Solid business sense balanced with technical aptitude
• Time Management skills, ability to balance urgent vs important
• Excellent communication skills
• Some project management experience
• Cross-functional management ability
• Experience driving change
• Ability to influence at varying levels of the organization
• Advanced MS Office proficiency including Excel and PowerPoint

WHAT'S IN IT FOR YOU:

• Monday to Friday working hours - very few weekends 
• Opportunity to progress within a global business
• An opportunity to impact Store success

#LI-FH1

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.