Business Development Representative

Interested in upcoming openings for Sales Development or Business Development roles?

ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We have a team of highly skilled SDRs and BDRs covering inbound and outbound prospecting activities. Our SDRs and BDRs play a crucial role in generating leads and driving revenue growth within the company. In this role, you would be responsible for inbound based 'speed to lead' or outbound based prospecting, qualifying leads, and setting up appointments/demos for the sales team. You would work with a variety of Account Executives to target a variety of customer sizes and set appointments for engaging conversations to position our business operations platform as an impactful, transformative solution. 

Why ServiceTrade:

This is fantastic way to start your sales career within the technology sector. We’re a high-performing, growth oriented, agile team focused on aiding in the sales of ServiceTrade’s best-in-class software features. 
What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. 

Who we hire for this team: 

We look for motivated individuals interested in selling high quality software solutions. The successful individual will learn how to research client needs, understand our solutions, and work with others on the team. We want eager individuals to take on new responsibilities and who perform well under deadlines. Past experience demonstrating strong work ethic, attention to detail, and creative problem-solving is preferred. The right fit enjoys challenges and strives to exceed expectations through hard work and teamwork. Comfort working independently and with leadership is important for achieving goals in this role.

Work Environment:

• Hybrid environment (days vary based on business needs) split between your own home office and our Headquarters in Research Triangle Park; you MUST live within a commutable distance
• Work hours: 8a-5p OR 9a-6p Eastern 
  

Key Responsibilities and Activities:

Daily Goals:

• Inbound and Outbound calls per day will vary, with a goal to develop qualified opportunities 
• Qualifying of potential prospects 
• Handle objections and position the product for success.
• Deliver a strong understanding of our target market, industry knowledge, and value proposition.
• Book demos with the Account Executives 
• Aid in overall revenue goals

Knowledge and Skills:

• Experience prospecting through both outbound and inbound motions
• Strong understanding of CRM (preferably Salesforce)
• Experience with tools like Zoominfo, LinkedIn, etc.
• A few notable failures that indicate you are not afraid to accept risks and take challenges is a plus.
• High intellect to grasp selling concepts and learn selling skills.
• Strong problem-solving skills.
• Excellent written and verbal communications skills, including presenting tailored messages.
• Good social networking skills to meet and engage.

Growth Opportunities:

• Up the ladder -> Larger clients within the BDR function
  
• Closing roles -> Account Executive
• Management
• Laterally within the organization (Support, Account Management, Success, Enablement, Operations)

Compensation & Benefits:
These are commission based roles with earnings based on monthly, quarterly, and annual Key Performance Indicators (KPIs). We offer a livable base salary with uncapped potential for high achievers. Periodic Sales Performance Incentive Funds (SPIFs) and spot bonuses await those who consistently deliver exceptional results. 

A few things you'll want to know:

What does ServiceTrade do?

Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. 

Ok, so why should I care about that?

Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.

What kind of working environment do you have?

We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page. 

What kind of benefits do you offer?

• Medical with Blue Cross Blue Shield NC (2 options)
• Dental and Vision with Unum 
• Company-paid Life insurance, STD and LTD 
• Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness, Accident and Pet Insurance 
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave 
• Community Impact Program (Volunteer)
• Tech and Wellness Stipend

#LI-Hybrid

EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.