Business Development Representative, Existing Client Sales

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role 

We are looking for a highly motivated, results-oriented Business Development Representative (BDR) who thrives on competition and has a genuine passion for sales. This is a heavy outbound role, requiring a proactive approach to identifying and nurturing potential leads for upselling to existing clients. In this role, you will partner with our Account Growth Specialists to pursue upselling opportunities while building and nurturing relationships.

What you’ll do:

• Lead Generation: Proactively identify and research existing clients within the target market using various tools and strategies to identify upselling opportunities
• Outbound Prospecting: Conduct high-volume outbound calls, emails, and social media outreach to generate new business opportunities to schedule product demonstrations for potential clients
• Qualification: Qualify leads through effective questioning and needs analysis to ensure alignment with our product offerings and communicate the value propositions of our value-added products and services
• Relationship Building: Form genuine connections with people swiftly, establish and maintain relationships with key decision-makers, understanding their needs and positioning our solutions to meet their business objectives. Provide great customer experiences that aligns with the core values of Procare
• Pipeline Management: Maintain accurate and up-to-date records of all sales activities in the CRM system, ensuring a healthy pipeline of prospects
• Collaboration: Work closely with the sales team to transition qualified leads and support the overall sales process
• Performance Metrics: Meet and exceed monthly and quarterly targets for lead generation and appointments set. Provide reporting on a regular basis to leadership outlining a recap of performance
• Continuous Learning: Stay updated on industry trends, competitive landscape, and product knowledge to effectively position our offerings
• Communication: Active listening, show empathy while delivering messages with clarity and confidence, and overcome objections through creative thinking

Our ideal candidate will have: 

• 1 - 2 years' experience in outbound sales, preferably in the SaaS or fintech industry
• Bachelor’s degree in business, Marketing, or a related field is preferred 
• Understanding of SaaS-based solutions and fintech products 
• Excellent communication, negotiation, and interpersonal skills 
• Self-motivated and goal-oriented with a track record of meeting or exceeding sales targets 
• Proficiency with CRM software and sales tools such as Salesforce and Salesloft 
• Exceptional pipeline management and organizational skills 
• Ability to handle objections effectively 
• Competitive, driven, and passionate about sales 
• Bilingual in Spanish a plus