Business Development Professional- All Levels

Responsibilities:

• Develop and execute account plans focused on expanding RQM+’s footprint across all service lines. 
• Lead consultative sales efforts by understanding customer goals across innovation, market access, compliance, and lifecycle management. 
• Effectively position the value of RQM+’s integrated solutions—including Regulatory, Quality, Clinical Trials, and Lab testing—to decision-makers and influencers. 
• Build and manage a robust pipeline of qualified opportunities from early engagement through contract. 
• Conduct targeted outreach, client meetings, and proposal development to drive pipeline progression. 
• Build and maintain trusted, long-term working relationships with both existing and potential clients. 
• Serve as the primary point of contact for client needs, concerns, and requests, ensuring high levels of responsiveness and service quality. 
• Collaborate with internal stakeholders, including Project Leaders, finance, and marketing—to develop solutions and prepare proposals, estimates, and contracts. 
• Respond promptly to new client inquiries, ensuring initial qualification and follow-up within 24 hours. 
• Regularly assess client satisfaction, share industry insights, and identify areas for growth and improvement. 
• Maintain accurate opportunity and activity data in Salesforce and other RQM+ CRM tools to support forecasting and reporting. 
• Contribute to team success by supporting peers and sharing best practices. 
• Stay current on industry trends, regulatory developments, and product offerings to better serve client needs. 

Requirements:

• Bachelor’s degree in a relevant field required. 
• Minimum of 3 years of experience in a Contract Research Organizationselling clinical trials to medical device clients, required.  Experience in biotech/pharma will also be considered. 
• Proficiency in Salesforce and sales productivity tools. 
• Experience reviewing or developing sales contracts,preferred. 
• Ability to manage multiple client relationships while consistently exceeding sales targets. 
• Strong track record of achieving and exceeding sales targets. 
• Excellent communication, negotiation, and relationship-building skills. 
• Ability to identify and act on new business opportunities with a solution-oriented approach. 
• Strong organizational skills and the ability to manage multiple accounts simultaneously. 
• Proactive and results-driven with a customer-first mindset. 

Behaviors:

• Resilience & Persistence, Problem Solver, Intellectual Curiosity, Drive & Initiative, Results Driven, Reliability, Organized, Initiative, Accountability, Interpersonal Savvy, Strategic Seller, Sales Judgment & Collaboration 

Supervisory Responsibilities:

• This position does not have supervisory responsibilities.