Business Architect - Institutional Services

Wilmington Trust Institutional Services (IS) division offers trust, agency, and collateral management services for various corporate and capital market transactions in US and Europe to institutional clients. The business has offices across the United States as well as in London, Dublin, and Frankfurt. The IS division is experiencing rapid business growth and has initiated a strategic digital transformation program. The goals of the program are to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve.

OVERVIEW:

Plays a crucial role in aligning strategic objectives with its business capabilities that support long-term goals. Responsible for developing and enhancing the business architecture framework adapted for the Wilmington Trust corporate trust and agency business using commonly recognized standards (e.g., TOGAF, BIZBOK, BACOE, etc.) in conjunction with business line subject-matter experts and digital product owners.

POSITION RESPONSIBILITIES:

• Develop and maintain business architecture framework and standards for Institutional Services. Responsible for driving accountability and adherence to business architecture standards, attributes, and nomenclature across departments supporting Institutional Services. Serve as liaison between business/functional areas and digital product owners to ensure business capabilities and other business concepts are clearly defined, documented, and communicated.
• Accountable for business capability modeling including process maps, collaboration diagrams, and other documentation as required for both current state and future state.
• Use modeling tools (e.g., ArchiMate, BPMN) to document business architecture. Maintain repositories of business architecture deliverables (i.e., business models, capability maps, and process diagrams) with traceability.
• Assess current business capabilities and identify gaps or areas for improvement such as inefficiencies, redundancies, and opportunities for optimization. Support capability-based planning and investment decisions.
• Work closely with business leaders, product owners, technical owners, and other key stakeholders to support change management and transformation initiatives with a focus on impact to business architecture concepts. Communicate  business capabilities to partners, drive alignment with business vision, strategy and deployment within the Company and tailor message based on audience.
• Provide guidance and training to less experienced team members
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

• Bachelor's degree and a minimum of 9 years’ related experience, or in lieu of a degree, a combined minimum of 13 years’ higher education and/or work experience including a minimum of 9 years’ related experience
• Robust understanding of full-cycle product development within an Agile framework
• Knowledge of modeling tools (e.g., ArchiMate, BPMN)
• Proven experience in business process modeling and standards
• Demonstrated experience working with business architecture frameworks

IDEAL QUALIFICATIONS PREFERRED:

• Minimum of 3-5 years’ business architecture experience
• Experience with business capability modeling, strategic planning and execution, process improvement, and transformation initiatives
• Experience with data analysis and visualization tools (e.g., Excel, Power BI, PowerPoint)
• Knowledge of IT systems and how they support business functions; ability to understand connectivity between IT capabilities and business capabilities
•  TOGAF Business Architecture certification, Certified Business Architect (CBA) based on BIZBOK, or BACOE Business Architecture Certification
• Demonstrated experience working with multiple products and/or business lines
• Experience with corporate trust and agency services
• Proven track record of considering stakeholder perspectives, addressing objections, and developing solutions; helps team stay focused on desired results
• Demonstrates emotional intelligence; ability to adapt message

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $136,787.30 - $227,978.83 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

LocationClanton, Alabama, United States of America