Easy Apply
Easy Apply
The Business Analytics Manager will develop and refine health KPIs, manage a team of analysts, drive strategic insights, and collaborate across teams to enhance WHOOP's healthcare products.
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
We’re seeking a strategic, insights-oriented Health Product Analytics Manager to join our Product Analytics team and embed directly with WHOOP’s Healthcare Product group. This role is ideal for someone who is passionate about behavior change, health outcomes, and creating world-class digital experiences. You’ll support the development of new features focused on early detection, physiological coaching, and personalized health guidance.
We are looking for an individual who can be fluent in data, driven by product thinking and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiousity and raise support for ideas that meaningfully impact the WHOOP member experience. Ultimately this person should feel comfortable getting their hands dirty as a player-coach, leading and developing analysts alongside their own work-streams.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*
RESPONSIBILITIES:
- Partner with key stakeholders across the Product team, as well as Software, UX, Data Science, Marketing, and Strategic Finance teams to align on goals and quantify impact for key member touchpoints, and identify new sources of value for our members.
- Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value.
- Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support.
- Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews.
- Generate and drive the strategic analytic roadmap to unlock insights about our members, how they are using the product and guide our product team with action-oriented recommendations.
- Collaborate with a high-performance team, providing thought leadership to identify the most impactful ways to drive decisions and improve retention.
- Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement.
QUALIFICATIONS:
- 6+ years of experience in a deeply strategic/analytical role, including partnership with product and development teams.
- A self-serve player-coach; able to take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
- Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems.
- Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations.
- Experience and knowledge running experiments (e.g. A/B testing) and working with development teams
- Advanced skills in SQL and understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Looker, Tableau, Hex)
- Experience leading and developing a team, including driving large projects and mentoring junior analysts.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
Dbt
Hex
Looker
Snowflake
SQL
Tableau
Similar Jobs at WHOOP
Fitness • Hardware • Healthtech • Sports • Wearables
The Business Analyst II focuses on using data analytics to support growth initiatives, enhance member engagement, and drive retention strategies for WHOOP's platform.
Fitness • Hardware • Healthtech • Sports • Wearables
Design and conduct clinical studies, oversee data analysis, provide insights to support clinical goals, and ensure regulatory-compliant documentation.
Top Skills:
PythonRSASSnowflakeStata
Fitness • Hardware • Healthtech • Sports • Wearables
Lead the development of algorithms for insights using WHOOP data; collaborate with MLOps engineers and product teams to leverage datasets.
Top Skills:
AlgorithmsData ScienceMachine LearningMlopsWearable Metrics
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
