Business Analyst

Summary:

The Analyst, Business supports business operations by analyzing requirements, identifying problems, opportunities, and solutions for the organization.

Essential Job Functions:

• Assesses current practices and functions, collects information and analyzes industry trends to determine organizational objectives.

• Evaluates company’s current functions and business structures.

• Recommend and provides insights for new projects/programs by analyzing organization’s requirements.

• Makes recommendations and improves system by studying the products.

• Gathers critical information from meetings with various stakeholders; analyze and summarize the information and trends into technical reports.

• Effectively communicates insights and plans to cross-functional team members and management

• Providing guidance to junior staff.

• Handles moderately complex issues and problems and refers more complex issues to higher-level staff.

• Possesses solid working knowledge of subject matter.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities. Performs work under general supervision.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Requires practical knowledge of job area obtained through advanced education and experience.

• Bachelor's degree in business related field.

• Two (2) to four (4) years of experience.

• Knowledge of business structures.

• Mortgage knowledge a plus.

• Microsoft Excel, Access, Word, and Outlook.

• Advanced proficiency in Microsoft Excel.

• Ability to multitask in a fast-paced environment.

• Extremely organized and detail oriented.

• Problem resolution.

• Ability to build collaborative relationships.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Analytical thinking skills.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents. Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of job area. Problems and issues faced are general and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.