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Launch Your Career with Cook Systems
Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!
Summary: The Senior Business Analyst is a customer-focused role that transforms data into actionable insights to drive business processes and monitoring. This position collaborates to provide relevant analysis and complete, timely reporting to meet TriWest business needs and Government Healthcare requirements. The role involves facilitating meetings, identifying, collecting, organizing, and prioritizing data requirements, and suggesting business process changes to meet reporting needs. It clarifies complex business issues and recommends solutions, advocating for business process improvements through data analysis, process changes, and technology applications.
Responsibilities:
- Lead project team assignments of moderate scope, coaching and mentoring team members.
- Document the reporting process and collaborate with team members as part of the business analytics team.
- Respond quickly to provide data and answer detailed questions on data and trends.
- Educate end users on report interpretations by narrating the story behind the data.
- Develop, deliver, and maintain quality IT solutions supporting business processes, adhering to IT guidelines and architectures.
- Balance client requirements with preferred technical architecture, recommending innovative solutions.
- Provide client support consistent with service level agreements (SLAs), ensuring technical soundness and compliance with quality and timeliness standards.
- Simplify or eliminate low value-added work processes.
- Enhance understanding of the client's business environment, priorities, and emerging technology issues.
- Deliver analysis/reporting products while managing client expectations and ensuring project objectives are met.
- Analyze and identify core business processes for application design.
- Communicate issues openly, honestly, and timely with peers, management, and customers.
- Prepare and present new initiatives to senior leadership to gain buy-in and support.
- Work with vendors to clarify and resolve tool/software functionality issues.
- Participate in defining, implementing, and executing best practices.
- Ensure regular and reliable attendance.
Qualifications:
- Bachelor's degree in Business or any other relevant degree or equivalent experience.
- U.S. Citizenship is required.
- Ability to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation.
Working Conditions:
- Standard office environment with minimal travel.
- Work non-regular hours as required.
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Why Work with Us
At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
- Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
- Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
- Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
- Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems.
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